Jim Hudson Chevrolet

Air conditioner leak When first had vehicle in June I feel they should have said to bring it back once returned from Indiana to check for leak then. When first had vehicle in June I feel they should have said to bring it back once returned from Indiana to check for leak then. More

Oil Change Hope they have my key next visit Because it’s been a year since I bout my car from here. Am starting to give up Hope they have my key next visit Because it’s been a year since I bout my car from here. Am starting to give up More

A Process The sales consultant did their best to make sure that I was able to get something that I wanted and would be satisfied with my overall purchase. Their The sales consultant did their best to make sure that I was able to get something that I wanted and would be satisfied with my overall purchase. Their counterparts within the process were not so considerate of my time. It took 5 hours to purchase the vehicle and I am sure it would have taken longer if the consultants weren't staying on top of them. I ended up taking the vehicle back the following day to have some work done. Once again sales were accommodating and the other departments couldn't be bothered. I still have not had my new vehicle detailed and is currently driving around with the residue from the window sticker still on. I would recommend making sure customer service is valued by ALL employees. It makes the job way harder for the sale consultant. More

Poor Service! It all started the day before around 2:30. I called four times about ten minutes between each call all I got was the answering service. The next day It all started the day before around 2:30. I called four times about ten minutes between each call all I got was the answering service. The next day I get to the service department and serviceman told me the wait was about two hours for a oil change and asked do I want to schedule an appointment for later today. I did, it was for 2:00 o’clock. To make a long story short, I got there and check in around 1:41 pm and didn’t get my car until 3:17 pm. Not only I’ve waited all that time. I wasn’t offered an apology and was told they no longer give a military discount. Because of your poor service I won’t visit your dealership anymore and I’ll let all of my friends active military and retirees not to patronize your business! More

Quality Assurance The dealership worked me in on an emergency with my car. That’s commendable but I prefer someone other than a technician that works with cars because The dealership worked me in on an emergency with my car. That’s commendable but I prefer someone other than a technician that works with cars because it leaves a spell of fuel inside of my car. More

Dealership Service is the only way to care for your car !! Easy In and Out for an Oil Change, Tire Rotation, Cabin Air Filter and new Wipers. Service personnel was friendly, greeted me promptly and had me out Easy In and Out for an Oil Change, Tire Rotation, Cabin Air Filter and new Wipers. Service personnel was friendly, greeted me promptly and had me out in time promised. More

Timely, friendly, cheerful, accommodating. Everyone was nice. When I called they answered my questions told me what to do when I get there. When I got there I pulled up he came to the car I to Everyone was nice. When I called they answered my questions told me what to do when I get there. When I got there I pulled up he came to the car I told him part of problem and that I had called. The courtesy person was also there I ask him if he could take me to work he said sure let me get a car. The other guy took my number and said he would call me. I walked inside to wait for the courtesy driver. Vanessa asked me if I had been taken care of and if everything was okay. My ride to work was comfortable, safe and conversational it was pleasant. Mr. Neal called me later to let me know what my car needed, the cost, and how I wanted them to proceed. When I went back to pick up my car. The young lady behind the desk was as nice as she usually is. I got my car their was a setting on my car that I had previously had and I did not know how to get it back. Mr. Neal and another guy helped me. The other guy also should me how to get the setting that I wanted and he showed me how to check some other things. Over all I had a great experience. As always More

Great service! Vanessa was very helpful in making sure I understood everything going on with my car. She also was great about calling to fill me in with status updat Vanessa was very helpful in making sure I understood everything going on with my car. She also was great about calling to fill me in with status updates. My car was done efficiently within a day and now runs great. Thank you! More

Excellent in every aspect This is the dealership I purchased my 2015 Chevrolet Silverado Texas Edition from new in 2015. I have had all services to include oil changes here. Fr This is the dealership I purchased my 2015 Chevrolet Silverado Texas Edition from new in 2015. I have had all services to include oil changes here. From the salesman, his supervisor, parts people, service technicians and mechanics have always done a flawless job always treating me with the respect that I expect. I have complete trust and confidence in this dealership. More

Smooth transaction Marcus was great to deal with. Low stress and helpful. We did have to wait on finance dept. Wasn't too happy with pushing a maintenance service contra Marcus was great to deal with. Low stress and helpful. We did have to wait on finance dept. Wasn't too happy with pushing a maintenance service contract since my budget did not allow for it. Could have been a little more respectful of my situation. More