Jim Hudson Chevrolet

Done deal I went to the lot looking for a vehicle I had seen on the website. The salesperson approached and offered his assistance. I told him what I needed an I went to the lot looking for a vehicle I had seen on the website. The salesperson approached and offered his assistance. I told him what I needed and what I wanted and got it! Two hours later the deal was done! More

Diagnosed and Fixed Problem Engine light went on again. What's the matter? Oh no. Stivers Chevrolet to the rescue. Called in the a.m. on a Saturday. Problem was deterioration Engine light went on again. What's the matter? Oh no. Stivers Chevrolet to the rescue. Called in the a.m. on a Saturday. Problem was deterioration of a cap--put a new cap on. So simple, yet so important to the smooth running of the vehicle. Stivers, you asked, "Are we awesome?" Yes, you're awesome. Customer service rated 4 stars only because on other occasions with an appointment, it's a long wait. But I understand there's a lot of customers who want their vehicles serviced here. Otherwise, customer service is five stars. More

Required Maintance Oil and Tire Rotation Arrived at Dealership 8:30 for my 8:45 Appt.Checked in with the Service Advisor .Took about 45 minutes I was done. Didn't, check my invoice before I l Arrived at Dealership 8:30 for my 8:45 Appt.Checked in with the Service Advisor .Took about 45 minutes I was done. Didn't, check my invoice before I left. 2 days later I was reviewing my invoice and noticed my mileage was entered incorrectly. Went back to Dealership and and Mr. Kenneth Moore service manager said he would take care of the incorrect mileage entered. Sure enough a few days later received a letter from Dealer that all was corrected and a car fax that showed the corrected mileage. I would like to thank Mr. Kenneth Moore was the outstanding service I received. More

Would not recommend My wife and her family purchased a Jeep Compass from this dealership. When they bought it the dealership offered a lifetime warranty on all mechanical My wife and her family purchased a Jeep Compass from this dealership. When they bought it the dealership offered a lifetime warranty on all mechanical parts excluding wearable items. The paper work for the warranty was 5-10 pages long listing everything that the dealership would replace for free. The warranty was very expensive (!) but we decided that it sounded like a good deal. Fast forward to 2017 and it's been like pulling teeth to get the dealership to honor the warranty. The first words out of their mouths anytime we have a repair is "that isn't covered". We've had multiple occasions where they have tried to tell us that we have a different warranty than we actually do. The last time the car was in the shop they "lost" our warranty and couldn't find it. A few years ago I printed a hard copy to make it easier for them to find it. Needless to say, we feel like we're getting ripped off every time we work with their mechanics because we paid for a big ticket warranty that they don't want to honor and conveniently seem to routinely misplace. More

Great Service Support - Suburban, 2015 and Avalanche, 2007 Great Service Support!!!!!!! I always call and make a service appointment Mrs. Nikki Harmon. Mike Arnold, Service Advisor always provides great cus Great Service Support!!!!!!! I always call and make a service appointment Mrs. Nikki Harmon. Mike Arnold, Service Advisor always provides great customer service and ensures the vehicle concerns are addressed and fulfilled in a professional manner. In addition, Michael also recommends any future services my vehicles may need based on mileage. Keep up the great work!!!!!!!! More

First Impression Is Poor I scheduled a repair for the driver side lock on my new Malibu. I arrived at 7:30 in the morning for what should have been a quick repair. I didn't I scheduled a repair for the driver side lock on my new Malibu. I arrived at 7:30 in the morning for what should have been a quick repair. I didn't leave until 3:15 (It's not policy to give out a loner vehicle unless the repair is because of a disabled vehicle). While in the waiting room, I got to hear countless guests complain about how long their repairs or oil changes were taking. I have two free oil changes, but will probably never use them. I can't afford to waste that much time. I don't know if I caught them on a bad day or what, but I intend to only use this place for warranty work. If nothing changes during that time, I'll think twice before buying a vehicle here. More

Service work AJ always cares about her customers & goes above & beyond every time. I have had a bad experience with th previous department manager so I hesitated AJ always cares about her customers & goes above & beyond every time. I have had a bad experience with th previous department manager so I hesitated bringing my vehicle back. Thanks AJ More

Go anywhere else for service Worst service Dept I have ever seen. We are talking about downright thieves and cheats. A written estimate and and then they do half the work sched Worst service Dept I have ever seen. We are talking about downright thieves and cheats. A written estimate and and then they do half the work scheduled and charge full quote. They will take advantage of those with little car knowledge. Don't know about sales dept but if they are anything like service department then get out of there fast they swindle you. More

2015 Chevy Silverado I had a great experience withCapitol Chevrolet.Marc Rasario was one of the best sales persons I've dealt with over the past thirty years. He was very I had a great experience withCapitol Chevrolet.Marc Rasario was one of the best sales persons I've dealt with over the past thirty years. He was very professional. He has a great attitude toward helping the customer and making sure their happy. I wouldnt hesitate on recommending him to family and friends.He is above the rest of sale persons that I ever dealt with. More

Wonderful help Buying a used car the team of Capitol Chevrolet was very helpful because there were some troubles for us as foreign customers. But Mr Tony and his tea Buying a used car the team of Capitol Chevrolet was very helpful because there were some troubles for us as foreign customers. But Mr Tony and his team solved all this troubles and now we are driving a wonderful 2007 Ford Mustang Convertible for the summertime. Also Mr Rosario managed to carry the car to Columbia from a sister store in North Carolina. We are very happy about the wonderful help. More