Stivers Chevrolet - Service Center

Great Service! Worked me in on short notice. Still received vehicle promptly. Friendly courteous service at service desk and always a pleasure working with Nikki. Be Worked me in on short notice. Still received vehicle promptly. Friendly courteous service at service desk and always a pleasure working with Nikki. Best multi-tasker I’ve ever met/worked with!!! I service all 3 of my Chevrolets at Stivers now. More

Leaky Rear Window Service was quick and friendly. The service provided was accurate and timely. She addressed my concerns and ensured service was completed. Great job! Service was quick and friendly. The service provided was accurate and timely. She addressed my concerns and ensured service was completed. Great job! Should not be a required minimum here! More

Customer Service Happiness As expected since 2013 I continue to receive excellent customer service on each visit. I enjoy Nikki and the staff on every visit. The new service guy As expected since 2013 I continue to receive excellent customer service on each visit. I enjoy Nikki and the staff on every visit. The new service guy is going to carry the torch of success. He was professional and that’s what matters to long term customers. More

Very disappointed This was my first service after purchasing my truck. There was oil smeared all over the hood, grill, and driver side door. The interior of course smel This was my first service after purchasing my truck. There was oil smeared all over the hood, grill, and driver side door. The interior of course smelled of it too. I asked before would they please even out my tire pressure. It was way off, but the lady said it would even out while driving. It never did and was not checked. Two days after, my check windshield wiper fluid came on. Obviously that wasn't checked either. Just walking outside, all you could hear is music fully basting from the shop, and several kids walking in and out. I live in Lexington, but wanted to service it from where I bought it. Not only is it not worth the drive, but definitely not worth the service. More

Stivers always performs great service work They get you in out in a timely manner and do a great job as well. I appreciate Stivers Employees. I love my 2019 Colorado. Thanks for everything. They get you in out in a timely manner and do a great job as well. I appreciate Stivers Employees. I love my 2019 Colorado. Thanks for everything. More

Nice staff with questionable service Brought car in for 2nd PM and multiple items were missed. 1 week later the battery died and we were stranded at a shopping center. Fan is now very lo Brought car in for 2nd PM and multiple items were missed. 1 week later the battery died and we were stranded at a shopping center. Fan is now very loud when operating on higher speed. More

Work requested wasn’t completed. Don’t know the reason for the requested work wasn’t completed and no explanation given. My oil was changed and the oil changed wasn’t reset. Not at al Don’t know the reason for the requested work wasn’t completed and no explanation given. My oil was changed and the oil changed wasn’t reset. Not at all satisfied with the service at all. More

Great customer service I didn't give it a 5 star because I requested a country wash or clean since it was my first time within the first year of vehicle purchase and my vehi I didn't give it a 5 star because I requested a country wash or clean since it was my first time within the first year of vehicle purchase and my vehicle wasn't cleaned at all. Other than that the staff is great. I'm sure they forgot or was very busy but I'm just being truthful. More

Battery upgrade Stivers did an upgrade from a Chevy notification for the Volt. They were quick and cordial. A side issue I requested was to see why one tire was losin Stivers did an upgrade from a Chevy notification for the Volt. They were quick and cordial. A side issue I requested was to see why one tire was losing air. They said it was fine. The problem persisted and a few days later a tire dealer found the problem. More

Not satisfied with service recieved. Brought my Silverado in for repairs twice for same problem and in both cases was not fixed. For that matter not even diagnosed. Right now thinking of Brought my Silverado in for repairs twice for same problem and in both cases was not fixed. For that matter not even diagnosed. Right now thinking of getting rid of the truck, apparently it can't be fixed. More