Stivers Chevrolet - Service Center

The prices are too high The estimate to repair my car was $2939, the cost at another repair shop was $1504. Over $1000 for brakes. I did not need rotors but I was told I did The estimate to repair my car was $2939, the cost at another repair shop was $1504. Over $1000 for brakes. I did not need rotors but I was told I did. I was told I needed new hubs I only needed a driver side bearing. They did not tell me why my car was misfiring just i needed plugs and wires. The repair shop showed me where the valve cover was leaking onto the spark plugs which caused the misfire. More

Never leave happy Staff is nice, but every time I take my car I have an appointment but never get seen in a timely manner. What ever service that is done does not fix t Staff is nice, but every time I take my car I have an appointment but never get seen in a timely manner. What ever service that is done does not fix the issue with my car. I have to take it to another mechanic. I always leave feeling like I been cheated! More

Vehicle service If you purchase a service contract from sales, make sure you take it with you to service dept. Service personnel are not helpful at all If you purchase a service contract from sales, make sure you take it with you to service dept. Service personnel are not helpful at all More

Pleasant Everyone was pleasant and professional. They had me in and out in less than a hour. I did not get any names. They were just nice. Everyone was pleasant and professional. They had me in and out in less than a hour. I did not get any names. They were just nice. More

Two hour oil change !!! Took my 2018 Silverado in for second free GM oil change...after one hour and thirty minutes of waiting after my scheduled appointment time, I ask the Took my 2018 Silverado in for second free GM oil change...after one hour and thirty minutes of waiting after my scheduled appointment time, I ask the service writer what was the deal. Said he would check. Came back and said it would be ten minutes. Thirty minutes later, he came and said it was ready and apologized. I think my no profit oil change got pushed to the rear. won’t happen again! More

Great this time Part was put on in a timely manner and service with Todd was great. This is what I like. He was great to work with. Part was put on in a timely manner and service with Todd was great. This is what I like. He was great to work with. More

They lost our keys and water our time Got a flat called this place no answer, so I drove there to see if they could fix my vehicle. I walked into 2 different departments no one acknowledge Got a flat called this place no answer, so I drove there to see if they could fix my vehicle. I walked into 2 different departments no one acknowledged I was there or greeted me. I walked to one of the associates and just asked me if I had an appointment I said no and told me then you have to go make one and go talk to Nikki. Nikki was having a conversation with one of the coworkers while myself and someone else was waiting to get helped. Waited for 5 mins and left and kept calling the number found online and made an appointment. Show up the next day to get my tire changed currently driving with a spare. I show up with my wife and we wait there for two hours just for them to tell us they don’t have the tire to replace The spare I had on. Instead they just switch places of my spare. The time I waited would have been fine if I was a walk in but an appointment taking 2 hours just to tell me they don’t have the right tires for my vehicle, how long does it take to see if they have compatible tires. My wife and I go back the next day to drop off the vehicle and pick it up later and when we my wife come back to pick her car up they told her they lost her keys. How does that happen? They look for the keys and never found them and wasted wasting even more of our time then yesterday. Overall horrible experience, extremely bad customer service just wish I could have my time back. More

They make oil changes a pleasant experience I only take my truck to Stivers. I make the appointment online, arrive at the chosen time, in and out, very easy and pleasant experience! I only take my truck to Stivers. I make the appointment online, arrive at the chosen time, in and out, very easy and pleasant experience! More

Great Customer Service Very professional and awesome hospitality. Well pleased with my car service. Saw me ahead of my scheduled appointment. Very satisfied customer. Thank Very professional and awesome hospitality. Well pleased with my car service. Saw me ahead of my scheduled appointment. Very satisfied customer. Thank you for A1 service. More

Life saver I was traveling miles from home when my Stabilitrac and power steering warnings came on. I Googled Chevy service near me and was directed to several n I was traveling miles from home when my Stabilitrac and power steering warnings came on. I Googled Chevy service near me and was directed to several near my location. I called Stivers and could not have been treated more courteously. The service manager I spoke with told me she would work me in. Upon arrival the representative was so very gracious and reassuring that they would do what they could to diagnose the problem and get me back on the road. Two hours later I was on the road again. I cannot praise this team enough for the treatment I was given. If I lived in this area they would definitely have my business as a regular customer. Well done Stivers Chevrolet! You have amazing empolyees! More