Stivers Chevrolet - Service Center

Professionalism Friendliness, caring, honesty, understanding, and great customer service is your experience from the time you arrive to the time you leave. The qualit Friendliness, caring, honesty, understanding, and great customer service is your experience from the time you arrive to the time you leave. The quality of work is second to none. More

Oil change and right rear axle seal Everyone was great. Nikki called with all the updates. Truck was ready like promised. Will come back. Thank you to everyone!!! We just bought another Everyone was great. Nikki called with all the updates. Truck was ready like promised. Will come back. Thank you to everyone!!! We just bought another truck from Stivers More

Great experience except for service writer She did not tell me I needed a tire sensor on the right side which was one of the things they were suppose to check. Got in car a found light still on She did not tell me I needed a tire sensor on the right side which was one of the things they were suppose to check. Got in car a found light still on,and had to get part ordered by cashier and reschedule to come in to have fixed. More

Just bought Equinoxe first time at center apppt was helpful First time there rep could have been a little bit more caring very non shala gave me the impression sice she female tell her anything and quote HIGHER First time there rep could have been a little bit more caring very non shala gave me the impression sice she female tell her anything and quote HIGHER price (female she want know the DIFFERENCE). More

Worst customer service experience ever! You kept my car for 5 days longer than necessary because no one bothered to call me. Some one claims they called to close out the month but they are e You kept my car for 5 days longer than necessary because no one bothered to call me. Some one claims they called to close out the month but they are either lying or dialled the wrong number. I gave the number to call for all contact regarding the car and my husband's number was the only one ever called. I don't understand why you make appointments either. My appointment was at 11am and I never heard back from anyone...ever. i had to call to fi d out what was going on. Same thing for pick up. I called Monday to see if my car was ready and never heard back Called back on Tuesday only to find out my car was ready 5 days prior. I have never had such a poor experience. I will let everyone I know exactly how things went down with your company. Thank goodness I didn't have to rent a car and ended up paying for 5 additional days. Obviously I am quite displeased. I'll be interested to see if there is a response to this or if you choose to ignore it. More

Excellent Service Arrived for my appointment and my car was immediately taken in the back for my oil change. The wait wasn’t bad. It was what you normally would expect Arrived for my appointment and my car was immediately taken in the back for my oil change. The wait wasn’t bad. It was what you normally would expect on a Saturday morning at the car dealership. Everyone was really nice and helpful. I’m only taking my car here for service. More

Not satisfied with the service Went in to get brakes looked at and monitor reset. In the end the brakes were fine but the monitor not reset. Apparently it couldn’t be but when I pai Went in to get brakes looked at and monitor reset. In the end the brakes were fine but the monitor not reset. Apparently it couldn’t be but when I paid for the service no one told me. If I had not checked I would have been none the wiser. I asked why it was not reset and I received the answer it could not and once my true brake life was at the displayed brake life it would begin working. So I have a monitor that is NOT working but will magically start to work one day. VERY DISSATISFIED!!! More

Great service. The service department and Nikki are all great people to deal with and they always get it done right. Nikki is always so nice to work with. It was my The service department and Nikki are all great people to deal with and they always get it done right. Nikki is always so nice to work with. It was my first meeting with Todd and he was nice to work with. More

Always A Good Experience Nikki always does a great job. She goes above and beyond to take care of our needs. Our company vehicles are in and out in a respectable amount of tim Nikki always does a great job. She goes above and beyond to take care of our needs. Our company vehicles are in and out in a respectable amount of time. Thanks for making the experience easy More

Always great service! Stivers always makes sure my Camaro is taken care of. They are friendly, fast and affordable! I trust Stivers to always get the job done. Stivers always makes sure my Camaro is taken care of. They are friendly, fast and affordable! I trust Stivers to always get the job done. More