Stivers Chevrolet - Service Center

Problem with what I said the issue with the car was I had a problem with the comments on my receipt. When I came in, I said that when you open the doors the car made loud clicking noises. When I had the I had a problem with the comments on my receipt. When I came in, I said that when you open the doors the car made loud clicking noises. When I had the same problem in May, you supposedly fixed it. However on the receipt it said I brought the car in for heating and AC problems. I never once mentioned anything about the heating or AC and I have a problem with this misinformation. I didn’t have any problems with them and both were working fine. I didn’t notice this problem on my receipt until after I had gotten home and got ready to put it in my glove compartment. More

Overcharged me The work was down timely. But the service rep charged me more than the posted advertisement on the board in front of him in the place of business The work was down timely. But the service rep charged me more than the posted advertisement on the board in front of him in the place of business More

Unorganized service Department. If it was not for the fact that you have Nikki Silveira as Stivers Chevrolet service Department employee you would be sending potential customers to a If it was not for the fact that you have Nikki Silveira as Stivers Chevrolet service Department employee you would be sending potential customers to another Chevrolet dealership for service. I was a Capital Chevrolet customer and when Stivers took over I stayed as a customer because Nikki Silveira stayed as a customer service Department employee. This past July I had my A/C compressor replaced at Stivers Chevrolet. With the help of Vanessa Matthews my car was ready for pickup the very next morning. Last week I had my car at Stivers Chevrolet for a Catalytic Converter replacement. It took 10 days to complete the work and $300.00 car rental fee. Had it not been for the utmost professionalism from your employee Nikki Silveira, my car would still be there. It was a horrible experience. Leodonayre@aol.com More

Exceptional, speedy service! Very pleased! I was very pleased with the prompt, courteous service I received when I was in for my first oil change! Everyone was very friendly and so helpful! I was very pleased with the prompt, courteous service I received when I was in for my first oil change! Everyone was very friendly and so helpful! More

Great Service I work very long hours which makes it hard for me to take care of business. I made an appointment and was unable to drop my car off for service. I c I work very long hours which makes it hard for me to take care of business. I made an appointment and was unable to drop my car off for service. I contacted the service center an they were extremely friendly and accommodating in making me another appointment. When I came to pickup my vehicle I was running late an again the service team was accommodating and wanted on me. More

Disappointed Look up my other review title Disappointed. Service oil and filter and returned my 2016 ZO6 Corvette with oil spilled on the hood and fender along wit Look up my other review title Disappointed. Service oil and filter and returned my 2016 ZO6 Corvette with oil spilled on the hood and fender along with oil smudges on serval areas of the car. More

Unsatisdied I came in for an oil change my truck was making a squealing noise. No one could tell me what the noise is or w. . I came in for an oil change my truck was making a squealing noise. No one could tell me what the noise is or w. . More

Excellent Customer Service 👍👍👍👍👍 Very professional and friendly. Service is above and beyond expectations ... Always willing to help even when the service center is at capacity. I w Very professional and friendly. Service is above and beyond expectations ... Always willing to help even when the service center is at capacity. I would people who don't own Chevy vehicles here for service and sales!! More

Service appointment My disappointment comes from when you have an appointment, but your vehicle has to be kept overnight, and I didn't receive a phone call. I had to call My disappointment comes from when you have an appointment, but your vehicle has to be kept overnight, and I didn't receive a phone call. I had to call the next day to receive an status on my vehicle. More

Great Service Experience Excellent customer service and did not have to wait long to have my Malibu serviced. Will be returning in the future to have my Malibu serviced. Excellent customer service and did not have to wait long to have my Malibu serviced. Will be returning in the future to have my Malibu serviced. More