Stivers Chevrolet - Service Center

Normal expected wait time Nikki is always polite and friendly. Quick call to schedule appt for convenient date and time. My 2012 Equinox running much better after oil change. W Nikki is always polite and friendly. Quick call to schedule appt for convenient date and time. My 2012 Equinox running much better after oil change. Will see you when due for next visit. More

Grate service! I had an appointment, but something came up and I had to call to change, Nicki changed with no hesitation to within the next 45 minutes I had an appointment, but something came up and I had to call to change, Nicki changed with no hesitation to within the next 45 minutes More

fantastic job The service team did a fantastic job. I was in and out in no time. I highly recommend Stivers for any service need. I will be back! The service team did a fantastic job. I was in and out in no time. I highly recommend Stivers for any service need. I will be back! More

Good People The staff i encountered were thorough. It is good to know that customers are veiwed as human. I have been referring others as of yesterday. The staff i encountered were thorough. It is good to know that customers are veiwed as human. I have been referring others as of yesterday. More

Fantastic experience Thanks to the guys and gals at Stivers for everything they do. Work was completed as stated and on time. I will be sure to return to let them take car Thanks to the guys and gals at Stivers for everything they do. Work was completed as stated and on time. I will be sure to return to let them take care of my GM vehicles. More

2013 Ford Explorer I had a bad experience with a car l had only 2 weeks the battery was bad and corrosive including the battery attachment They replaced the part an I had a bad experience with a car l had only 2 weeks the battery was bad and corrosive including the battery attachment They replaced the part and refunded the cost of a New Battery I had to buy the Service staff were very nice and friendly 😍😎 More

They always do a great job on our vehicles Always pleased with the work they do on our vehicles would recommend them at all times for great service and customer service great team members Always pleased with the work they do on our vehicles would recommend them at all times for great service and customer service great team members More

Great Service!!! My pride and joy (2016 Silverado) has had a Engine light error for almost a month. I visited one leadership in GA., where they had it almost 2 weeks t My pride and joy (2016 Silverado) has had a Engine light error for almost a month. I visited one leadership in GA., where they had it almost 2 weeks to repair, resulting in 2 fuel injectors replaced. The next day, my engine light error returned. Reluctant to return back to that dealership and since I relocated, I visited Stivers Chevrolet and Darrell Leone (Service Advisor) worked the matter and though it was expected to get my truck repaired about 3-4 days, the Stivers folks got my truck running back to peak form and replaced ALL fuel injectors which was needed & directed by GM. I was very excited to get my truck back ahead of schedule and FINALLY remedy the ongoing issue once and for all. Thank you Darrell and Stivers Maintenance Team!!! You guys do great work and taking care of our Chevy owners w/ class and honesty. More

Positive experience Everyone was nice and professional. The waiting area and bathroom was clean. The employees I encountered were very friendly and professional. My wait Everyone was nice and professional. The waiting area and bathroom was clean. The employees I encountered were very friendly and professional. My wait time was excellent. More

Continued issues Previous bad experience went from bad to worse. They incorrectly install running board / steps on my vehicle, and did not place the removed guards Previous bad experience went from bad to worse. They incorrectly install running board / steps on my vehicle, and did not place the removed guards in the vehicle as requested. Due to the running boards being incorrectly installed a bolt fell out in transit. Return to have them address the item, which they replaced the both and placed the old guards in the bed. I had to follow up and request the hardware that would install the previous guards. They put the same hardware kit they took the bolt from in the vehicle, leaving me with an incomplete kit. What exactly am I supposed to do with an incomplete hardware kit for the previous guards? Even after speaking with the service manager I have yet to receive any call back follow up with how they are going to address my disappointment with the disappointing service received on more than one visit now over the same issue. More