Stivers Chevrolet - Service Center

From start to finish the experience was first rate. They wo The experience was first rate from start to finish. Easy to schedule a time to come in and drop it off. The work was done early and correctly. Thank y The experience was first rate from start to finish. Easy to schedule a time to come in and drop it off. The work was done early and correctly. Thank you. More

Frustrating Service advisor was great. He took the time to get the problem fixed quickly. A maintenance Guy , Left drips of oil on my Fender. Oily hand prints o Service advisor was great. He took the time to get the problem fixed quickly. A maintenance Guy , Left drips of oil on my Fender. Oily hand prints on my door and door sill and steering wheel. When showed to service advisor, took truck to get detailed and truck look great. More

Quick, efficient and courteous! Quick, efficient, respectful, clean office area and courteous! Thanks for a great service experience. Nikki and Craig were both helpful in setting up Quick, efficient, respectful, clean office area and courteous! Thanks for a great service experience. Nikki and Craig were both helpful in setting up my service and getting it done quickly! More

Great Service from Jeremy Winters my Service Advisor Jeremy Winters went out of his way for me to experience an exceptional service visit. Jeremy called me to provide a follow up, which was a pleasant su Jeremy Winters went out of his way for me to experience an exceptional service visit. Jeremy called me to provide a follow up, which was a pleasant surprise, and to be honest with you it seems that many businesses lack that feature. Thank You So Much More

Rocker panel rock guard uninstall with side step install I recently purchased a Chevrolet Colorado ZR2 Dusk Edition and needed side step bars rather than the equipped rock guards that were installed on the v I recently purchased a Chevrolet Colorado ZR2 Dusk Edition and needed side step bars rather than the equipped rock guards that were installed on the vehicle. So I ordered the side steps and scheduled them to be installed. I requested the removed parts be placed in the bed of the vehicle once removed. Once I was notified the vehicle was ready for pick up a visited the service department, paid my bill and picked up the vehicle. I drove the vehicle approximately 35 miles home at which point after I pulled into my driveway and stepped onto the side steps exiting my vehicle. The steps made a clanking noise and three bolts dropped out under my vehicle. Upon climbing under the vehicle I discovered the 3 bolts had fallen from the recently installed sidesteps and none of the other bolts had been properly installed / tightened. While reinstalling the 3 bolts and tightening the remaining bolts I also discovered I must have lost at least one other bolt and retainer clip during the transit to my house. I then checked the bed and also discovered the removed parts had not been placed in the bed of the vehicle as requested. Not only was the install not done satisfactory, it was extremely unsafe. I am extremely unhappy with the level of service I received for the product and price I paid. More

Pleasant people, unnecessary wait/follow up. I like the people, the older gentlemen is really nice, but I seriously have to come back for a LIGHT BULB. Completely unnecessary, especially when I t I like the people, the older gentlemen is really nice, but I seriously have to come back for a LIGHT BULB. Completely unnecessary, especially when I told them I was willing to wait to have everything fixed that day. More

Review They are always fast and friendly whether I’m bringing my car in for repair work or just regular maintenance. I feel like they always do a great job They are always fast and friendly whether I’m bringing my car in for repair work or just regular maintenance. I feel like they always do a great job More

Service call Service was not so great so I would rate you guys at 3 because they said one thing and charge for another when if something else needed to be done i Service was not so great so I would rate you guys at 3 because they said one thing and charge for another when if something else needed to be done i should hv recieve a call but i can say Nikki in service is great but other than than I'm not pleased at all More

Great Customer service The name in the computer that was connected with my Vin number was not mine. It took service just a couple of minutes to figure out the mix up. The name in the computer that was connected with my Vin number was not mine. It took service just a couple of minutes to figure out the mix up. More

Great service! Vanessa takes the time to talk with you about any issues you might have with your vehicle. Past three visits, she has always been consistently courteo Vanessa takes the time to talk with you about any issues you might have with your vehicle. Past three visits, she has always been consistently courteous, friendly and professional. I have a Silverado and a Malibu and I now bring them to Stivers for any service or repair needs. Keep up the great work! More