Stivers Chevrolet - Service Center

I was pleased with the experience and the truck got fixed. On my second visit, they gave me a nice loaner car, covered my truck like a blanket and fixed the problem. Very pleasant experience. I was so pleased On my second visit, they gave me a nice loaner car, covered my truck like a blanket and fixed the problem. Very pleasant experience. I was so pleased, I had them do an oil change and rotation and that was great, too. More

Customer Service with a Smile Nowadays it’s hard to find good customer service. Thanks to the ladies in the Service Department that deliver service with a smile. Thank you! Nowadays it’s hard to find good customer service. Thanks to the ladies in the Service Department that deliver service with a smile. Thank you! More

Horrible service and service advisor An update on my car’s software was performed which was NOT the service I made an appt for. Car was not ready when promised. Was told it would be ready An update on my car’s software was performed which was NOT the service I made an appt for. Car was not ready when promised. Was told it would be ready the next day by 12noon and it was not. More

Improved service experience My recent service was for just an oil change and tire rotation. The service was fast very friendly. It was also very competitively priced. This was My recent service was for just an oil change and tire rotation. The service was fast very friendly. It was also very competitively priced. This was far improved from my last service where every aspect seemed as if it was a first time for them. I'm glad this has become such a positive experience. More

Excellent Took my Camaro for oil change and brake check. I was immediately greeted and signed in no wait whatsoever same when I picked the car up Took my Camaro for oil change and brake check. I was immediately greeted and signed in no wait whatsoever same when I picked the car up More

Battery replaced Service was fast and the Vanessa Matthews was extremely professional and courteous. And pricing was unbeatable compared to other dealerships that I’ve Service was fast and the Vanessa Matthews was extremely professional and courteous. And pricing was unbeatable compared to other dealerships that I’ve been to. More

Mediocre, to say the least I bought my last car here in 2012 and the sales/service has gone drastically down hill since then. Not 1 employee has customer service training, tact, I bought my last car here in 2012 and the sales/service has gone drastically down hill since then. Not 1 employee has customer service training, tact, or people skills. I took my car here for routine maintenance and had to bring it back 4 days later after being stranded with my daughter because it ran out of "clean oil." I took it back and everyone pointed fingers at one another, playing the blame game about why I waited for my car for 2.5 hours and they didn't do ANYTHING to it!!! More

Friendly service No hassles. Just competent and efficient service. Nice rebate on battery. Calvin Wright helped with every element of a purchase. Fine and candid sa No hassles. Just competent and efficient service. Nice rebate on battery. Calvin Wright helped with every element of a purchase. Fine and candid salesman Am pleased with new car More

Disappointed The customer service here is great that isn't a problem, however there was only one person working the desk at the service center and we had to wait i The customer service here is great that isn't a problem, however there was only one person working the desk at the service center and we had to wait in line for awhile. The other thing is I requested a loaner vehicle, due to the fact that I have 4 children at home. I did this through the online appointment scheduler and had assumed that because I made the appointment a week in advance that this wouldn't be a problem and I thought someone would have called me and let me know they were out of loaners so I could arrange a ride back home. I also live in Irmo and the shuttle wouldn't take me home. So I ended up waiting! Then after my car was ready I had to run it through the wash myself before I left. This was my first time using the service center and I drive 45 minutes to get there simply because I like to stay loyal to the dealership that I bought my car from. A manager from this dealership needs to fix these issues or I won't be back. More

Poor customer service Went to inquire about BCM being reprogrammed. A gentleman from service was very rude and unapproachable. He wouldn’t let us explain and seem like he d Went to inquire about BCM being reprogrammed. A gentleman from service was very rude and unapproachable. He wouldn’t let us explain and seem like he didn’t want to help us. Took my business elsewhere and it was cheaper! Thanks for the unprofessionalism More