Stivers Chevrolet - Service Center

Outstanding people Appointment time was honored. Work was conducted with expert care The employees were friendly made you feel quite welcome. Have visited the service w Appointment time was honored. Work was conducted with expert care The employees were friendly made you feel quite welcome. Have visited the service without an appointment and received the same courteous service More

Seamless process. Great customer service, amazing staff! Excellent experience, will definitely come again. Keep up the Great Work! YOU GUYS ARE TRULY A ONE STOP SHOP. Great customer service, amazing staff! Excellent experience, will definitely come again. Keep up the Great Work! YOU GUYS ARE TRULY A ONE STOP SHOP. EVERYTHING NEEDED IS THERE. AGAIN, THANKS FOR EVERYTHING! More

A absolute Ripoff Brought my 2012 Acadia in because there was some hesitation and shaking when climbing hills. The service center contacted me and stated that it was t Brought my 2012 Acadia in because there was some hesitation and shaking when climbing hills. The service center contacted me and stated that it was the fuel filter and a broken engine bracket to the tune of $2000. They also gave us a list of about another $4000 worth of work but stated that that could wait. Well, upon picking up my car ( after they kept it 4 days) it drove WORSE then before. I returned the vehicle because they DID not fix the problem. They provided me with a car to drive and stated they would take care of it. Well, after not hearing from them for a WEEK and a half, I called them to see the what was going on with my vehicle. They asked me to come and test drive the vehicle to see if it was still doing the same thing. Really?!! What kind of incompetence is this?? I went back up and test drove the vehicle and it still drove horribly. This time the tech informed me I needed a new transmission !!What??Why was this not something that was found on the very first diagnostic? Transmission would be one of the major systems of the vehicle and based on my complaint, it would seem that it would be the first items they checked. AND guess what they had the audacity to charge me $109.72 for a part they replaced WITHOUT calling for my consent. So now I am $2000 in on a problem and have a vehicle that drives worse then it did when I first started. Honestly, if they had told me the transmission issue at First, I would have just traded the vehicle in.. this has been the absolute worst experience and the lack of communication and basic knowledge of vehicles baffles me. I will be telling everyone I know and am so frustrated because now I have a vehicle that I have to figure out next steps because I have NO MONEY for down payment. I sunk it into repairs that made my car worse. So STIVERS, what can you do to rectify this ?? More

Quick appointment scheduling and qualified service oil chang I received a quick service appointment when I questing one I found all workers courteous well-informed of my oil change request polite well aware to I received a quick service appointment when I questing one I found all workers courteous well-informed of my oil change request polite well aware to my requested. More

Great service Had a repair and routine service performed. Excellent work and great customer service. Price was really competitive to even express lube places and n Had a repair and routine service performed. Excellent work and great customer service. Price was really competitive to even express lube places and no up charge pressure More

Fifth time getting a rust inspection Bought a brand new 2018 2500 Silverado HD High Country with 11 miles on it just to find the undercarriage full of rust. Took it back for them to fix i Bought a brand new 2018 2500 Silverado HD High Country with 11 miles on it just to find the undercarriage full of rust. Took it back for them to fix it and was told that this is normal wear. Not sure how rust is normal on a vehicle with 11 miles on it. Also, told they will do nothing about it because all there 2500 have rust on them on the lot. There service manager walked me around showing me the rust on the 2500 on their lot like it was normal. More

Great Customer Service!!! The staff is very friendly and helpful. The service is fast and reliable. They really try to make your experience a great one at each visit!! The staff is very friendly and helpful. The service is fast and reliable. They really try to make your experience a great one at each visit!! More

Why I visited ! What a great team in the repair department. So friendly and kind. Answered all my questions promptly & knowledgeably. Just a great experience all arou What a great team in the repair department. So friendly and kind. Answered all my questions promptly & knowledgeably. Just a great experience all around! I would recommend this place . More

Great customer service and repair Had a fuel leak/smell another dealer could not find. They found it in a couple hours and repaired and got me back on the road. Customer Rep very ea Had a fuel leak/smell another dealer could not find. They found it in a couple hours and repaired and got me back on the road. Customer Rep very easy to work with and kept me up to date on progress More

Car repair due to check engine light Called mid morning and was able to get car in for repair that day and got it back that day too. Extremely happy with that. Excellent staff Called mid morning and was able to get car in for repair that day and got it back that day too. Extremely happy with that. Excellent staff More