Stivers Chevrolet - Service Center
Columbia, SC
504 Reviews of Stivers Chevrolet - Service Center
Impeccable Service Not only was my car fixed in under 48 hours, but the customer service was amazing. Nikki (Service Rep) kept me updated every step of the way and made Not only was my car fixed in under 48 hours, but the customer service was amazing. Nikki (Service Rep) kept me updated every step of the way and made me feel confident that my vehicle was in good hands. More
They were great. I went in for a oil change and brakes. They told me I didn't need brakes. They also explain what I did need and gave me the opition to have it done. I went in for a oil change and brakes. They told me I didn't need brakes. They also explain what I did need and gave me the opition to have it done. Nikki is always so nice on the phone. She talkes to you like she really appreciates you for doing business with Stivers. I will come back. More
Great service Had a great experience they gave me a loaner car to get around town until my vehicle was finished. Nikki was on top of her game(service manager) Had a great experience they gave me a loaner car to get around town until my vehicle was finished. Nikki was on top of her game(service manager) More
Awesome Customer Service I'm grateful for the knowledgeable, understanding, professional and personable staff in your service department. Coming to the service department is t I'm grateful for the knowledgeable, understanding, professional and personable staff in your service department. Coming to the service department is tolerable instead of stressful More
My service was great. My service was easy in and out. The staff is very friend and very helpful. I would recommend tje service department to anybody. Thanks for the great s My service was easy in and out. The staff is very friend and very helpful. I would recommend tje service department to anybody. Thanks for the great service. More
I love the ladies who work in the service department! I came in because I needed to have a light that came on in my Camaro checked out . They got me in and out wit h Shift and Friendly service. Everyone w I came in because I needed to have a light that came on in my Camaro checked out . They got me in and out wit h Shift and Friendly service. Everyone was so friendly and smiling and it made a world of difference for a woman who's not a big fan of dealing with "car stuff". So thank you! And they took car of my car issues in a snap! More
Oil change Service was great and fast! I got in early and I was out early. The staff was very kind and friendly. I always enjoy my visit there. Service was great and fast! I got in early and I was out early. The staff was very kind and friendly. I always enjoy my visit there. More
Oil change Service was great I had other questions that were addressed and other issue I had was taken care of. Also discussed next date of service. Thanks Service was great I had other questions that were addressed and other issue I had was taken care of. Also discussed next date of service. Thanks More
Poor communication It was difficult getting through on the phone. Got different information on when I could bring my car in. Never got a call when my car was ready. It was difficult getting through on the phone. Got different information on when I could bring my car in. Never got a call when my car was ready. More
Communications bad always stuck on hold Always long waits on phone only to hear how busy they are and reason why car isn’t ready! Ended up paying for stuff even though my issue was under wa Always long waits on phone only to hear how busy they are and reason why car isn’t ready! Ended up paying for stuff even though my issue was under warranty! Waited almost three weeks to car back. Very frustrating!!! More