Stivers Chevrolet - Service Center

Nikki is great Nikki is always helpful and courteous when i make appointments and when my car has been serviced. She works with my availability when scheduling my ap Nikki is always helpful and courteous when i make appointments and when my car has been serviced. She works with my availability when scheduling my appointments. More

Great Customer Service We dealt with Vanessa and she was kind and helpful. She tried to help us meet all of our vehicle’s needs. Her and Nikki also helped us get into a loan We dealt with Vanessa and she was kind and helpful. She tried to help us meet all of our vehicle’s needs. Her and Nikki also helped us get into a loaner vehicle while our car was being worked on. We didn’t meet the mechanic[s, but our Chevrolet is running like new again! So we appreciate everyone’s help and excellent service!!!! More

Great onstar, tow company, service department were all amazing. My problem was on the way to work my car started smoking so bad I assumed it was on fire. It onstar, tow company, service department were all amazing. My problem was on the way to work my car started smoking so bad I assumed it was on fire. It ended up being a water pump issue and repaired the same day. I could go into a lot of details but I will not. Bottom line everyone was polite, understanding, and extremely helpful in my time of need. More

Until this service it was great. I dropped my Silverado 1500 for an oil change and a transmission flush. I also told the service department that a screw had come loose in the sunglass I dropped my Silverado 1500 for an oil change and a transmission flush. I also told the service department that a screw had come loose in the sunglass compartment that needed to be fixed. It had come loose at around 20,000 miles but I had been busy when I’ve had it previously serviced. In my opinion, that is a problem with the manufacturer not securely tightening those screws. I was charged $130 to replace two screws that I don’t think I should have to pay for. With that being said, I’ve had great service here in the past, but I think I’ll have to try another dealership in the future. More

Very pleasant and smooth and easy, I am waiting to hear back Yes I was very pleasant with the service that I received from stive Chev and easy would recommend them to someone else who can use some good service o Yes I was very pleasant with the service that I received from stive Chev and easy would recommend them to someone else who can use some good service on they're vehicle More

Honest Fast Friendly Service I came in for my routine oil change and mentioned a recall notice I received. The u explained the recall in details and gave their honest recommendati I came in for my routine oil change and mentioned a recall notice I received. The u explained the recall in details and gave their honest recommendations. I also mentioned my brakes were squeaking, they looked at them and told me I still had a few more months on my brake pads. They could have just said sure I will take this lady’s money and get her new brakes. I was in and out in about an hour! More

awesome and friendly staff....marcus britt awesome salesman marcus britt best salesman i have ever dealt with...made my wife and i feel like family..awesome expierence...would recomend stiver chevrolet to anyon marcus britt best salesman i have ever dealt with...made my wife and i feel like family..awesome expierence...would recomend stiver chevrolet to anyone i speak with!! another big SHOUT OUT TO MARCUS BRITT THANKS AGAIN FOR ALL YOUR HELP!!! More

Wonderful assistance I needed two new tires and, since they were out of the ones I already had, they offered me some more reasonable oners. I asked Vanessa to check to se I needed two new tires and, since they were out of the ones I already had, they offered me some more reasonable oners. I asked Vanessa to check to see if any MIchelin tires were over-sized like my originals, but they only had the "sport" type which wouold not hold up as well as others. I finally said I don't want to go cheap on tires and would rather wait until they could get my originals. Since this was gong to take up to five working days, and my two rear tires had nails in them but could not be fixed due to minimal tread, Nikki offered me a Chevy Malibu as a loaner until they got the tires in and on my Impala. I actually had it for 6 days until they got my tires in and on. Can't ask for better help than I received from Nikki and Vanessa--and replete with a discount as well! More

Great The service was great! Ms. Nikki and Ms. Vanessa are very knowledgeable and caring. They really helped me out with my problem. I will definitely recom The service was great! Ms. Nikki and Ms. Vanessa are very knowledgeable and caring. They really helped me out with my problem. I will definitely recommend this place to my friends. More

The importance of maintaining excellent customer service. Robert (Service Manager) provided excellent customer service regardless of the lag time between appointments. And, the staff was very pleasant, alert. Robert (Service Manager) provided excellent customer service regardless of the lag time between appointments. And, the staff was very pleasant, alert. and ready to assist. More