Stivers Chevrolet - Service Center

Great Service Brought my truck in for service a oil and filter change. Also had the front end and brakes looked at. Scheduling the appointment was quick and easy o Brought my truck in for service a oil and filter change. Also had the front end and brakes looked at. Scheduling the appointment was quick and easy online, when I arrived I was checked in quickly. Phil did a great job of handling my requests He kept me informed on the status of the repair Miss Niki at the Service Counter is always pleasant and professional I had asked for a loaner vehicle, a great option in my opinion Miss Niki had all the paperwork ready before I arrived so the wait time was very short. She is such a pleasure to deal with. I have always gotten excellent service from Stivers and highly recommend them if you need service on your Chevrolet More

Don’t be in a big hurry Dropped my vehicle off due to a misfire from my 2005 Trailblazer creating a flashing CEL. I was told I needed new spark plugs and an oil change and wa Dropped my vehicle off due to a misfire from my 2005 Trailblazer creating a flashing CEL. I was told I needed new spark plugs and an oil change and was charged almost $500. I’ve had the vehicle long enough to know this wasn’t going to fix it. Next day, got the same CEL flashing with misfire so I brought it back. Ended up being no.5 ignition coil after all. It took from Thursday afternoon to Tuesday morning to replace. They didn’t charge me labor; just the part ($260 w/tax) for it but it took an entire week beginning to end to fix the problem. Unsure if I’d bring it back there unless it was a dire emergency. They were nice enough but I felt like the underlying issue could have been fixed initially instead of having to come back and leave it again. The communication was good at first but I had a tough time trying to stay abreast about what the status was dealing with 3 separate maintenance service personnel. I’m glad to have my vehicle back! More

Seat belt holder replacement Excellent customer service from Nikki as always. She speaks calling me by my name. Mr. Worsham privided the best customer service I had in a very lon Excellent customer service from Nikki as always. She speaks calling me by my name. Mr. Worsham privided the best customer service I had in a very long time from service dept. he explained to me what was being done to my vehicle; he gave me an estimated time it would take to complete; he kept me informed on the progress. I could tell he was a Christian by his caring, positive attitude. More

Service Was already disappointed when I purchased the car because it was not cleaned properly. No courtesy car wash after service. I think I will be going to Was already disappointed when I purchased the car because it was not cleaned properly. No courtesy car wash after service. I think I will be going to another dealership for service. Sales department was good but not happy with service after the sale. More

Price I gave them a 2 because of the price. I know the dealership is always high compared to repair shops but the price I was quoted was ridiculous. I gave them a 2 because of the price. I know the dealership is always high compared to repair shops but the price I was quoted was ridiculous. More

Service I needed a new remote for my 🚗. The service I received was outstanding and at a great price. Thank You so much and keep up the good work!! I needed a new remote for my 🚗. The service I received was outstanding and at a great price. Thank You so much and keep up the good work!! More

Air conditioner leak When first had vehicle in June I feel they should have said to bring it back once returned from Indiana to check for leak then. When first had vehicle in June I feel they should have said to bring it back once returned from Indiana to check for leak then. More

Oil Change Hope they have my key next visit Because it’s been a year since I bout my car from here. Am starting to give up Hope they have my key next visit Because it’s been a year since I bout my car from here. Am starting to give up More

Poor Service! It all started the day before around 2:30. I called four times about ten minutes between each call all I got was the answering service. The next day It all started the day before around 2:30. I called four times about ten minutes between each call all I got was the answering service. The next day I get to the service department and serviceman told me the wait was about two hours for a oil change and asked do I want to schedule an appointment for later today. I did, it was for 2:00 o’clock. To make a long story short, I got there and check in around 1:41 pm and didn’t get my car until 3:17 pm. Not only I’ve waited all that time. I wasn’t offered an apology and was told they no longer give a military discount. Because of your poor service I won’t visit your dealership anymore and I’ll let all of my friends active military and retirees not to patronize your business! More

Dealership Service is the only way to care for your car !! Easy In and Out for an Oil Change, Tire Rotation, Cabin Air Filter and new Wipers. Service personnel was friendly, greeted me promptly and had me out Easy In and Out for an Oil Change, Tire Rotation, Cabin Air Filter and new Wipers. Service personnel was friendly, greeted me promptly and had me out in time promised. More