Stivers Chevrolet - Service Center

We would have saved considerable time and money, if we had used your service department first. They quickly identified the actual issue, fixed that, and are currently fixing work that was done improperly had used your service department first. They quickly identified the actual issue, fixed that, and are currently fixing work that was done improperly and unnecessarily by a “reputable” local shop. We will bring our fleet to you from now on. More

I came in for an oil change and tire rotation for my vehicle and I received EXCELLENT services from the staff in the service department. Ms. Nicki and Adrian provided me with superior customer services vehicle and I received EXCELLENT services from the staff in the service department. Ms. Nicki and Adrian provided me with superior customer services. My waiting time was not long and I appreciate everything that was done on my vehicle. More

This is the only place in Columbia to have all my cars work on they’re the Best, It’s Nicke that brings me back she is on TOP of everything work on they’re the Best, It’s Nicke that brings me back she is on TOP of everything More

Fit me in on short notice and nice to work with! Don’t remember their names. Male was working there a few months and the female it was her first day remember their names. Male was working there a few months and the female it was her first day More

I was close by the dealership but I was I also in between clients and Nicki made sure my car was serviced as quick as possible so I didn’t miss my next meeting. clients and Nicki made sure my car was serviced as quick as possible so I didn’t miss my next meeting. More

Extremely courteous, fast service. I appreciate that they do what they say the will do. I set the appointment online and it was easy and accurate. do what they say the will do. I set the appointment online and it was easy and accurate. More

Had an issue of my vehicle not getting worked on until I showed up even with an scheduled appointment but Service manager resolved my complaint. showed up even with an scheduled appointment but Service manager resolved my complaint. More

Brought my vehicle to the dealership for service 10 working days prior to Christmas. I was told it would be ready in a few days which would have been Tuesday. Vehicle not ready communicated back and working days prior to Christmas. I was told it would be ready in a few days which would have been Tuesday. Vehicle not ready communicated back and forth with rep was promised it would be ready Thursday still not ready. Saturday not ready got a call said radiator was leaking would all be completed that Monday. Vehicle not complete until the Friday after Christmas I plan to drive it out of town. It would have been better for me if I was told straight up it would not be done until after Christmas. It would been better if I was told they couldn't get to it then I would have taken it to Loves or another GM dealership More

Nikki always makes me feel valued as a customer. She is always sensitive to my personal time constraints. I feel like she is my advocate. always sensitive to my personal time constraints. I feel like she is my advocate. More

Very Slow and unprofessional. Car took over 2 weeks to complete. During that time I never received any updates on car. Had to physically drive to the dealership to get answers because no1 would answer the complete. During that time I never received any updates on car. Had to physically drive to the dealership to get answers because no1 would answer the phone. Will never go back nor recommend anyone go there. More