Jim Hudson Ford - Service Center

Very helpful and very informative of what was going on with what was being done. Kept me updated on the progress of the service that was being performed. with what was being done. Kept me updated on the progress of the service that was being performed. More

Excellent service advisors! The entire service team at Jim Hudson Ford is top notch! Each advisor is polite (but expeditious) to get your vehicle serviced in a timely manner. I e The entire service team at Jim Hudson Ford is top notch! Each advisor is polite (but expeditious) to get your vehicle serviced in a timely manner. I especially like working with Katherine who schedules your appointments and tracks the status of incoming parts for you. More

Dealings with Service Manager Very pleasant and informative as well as understanding....Even though they had to keep my car over night, considering everything happening at this tim Very pleasant and informative as well as understanding....Even though they had to keep my car over night, considering everything happening at this time, I felt I was dealt with fairly. Mr. Hargrave was very understanding and helpful. More

Quick service all around I brought my car in & was immediately "greeted" by a service rep. He informed me that the approximate time to take care of oil change & tire rotation I brought my car in & was immediately "greeted" by a service rep. He informed me that the approximate time to take care of oil change & tire rotation would be about an hour. True to his word, that's about what it took. Additionally, I had a couple of other issues that he informed me would require a technician to handle, but I didn't have time for that (service mobility kit, passenger door would not unlock by touch, & misfires recorded in my log -- with the exception of the misfire issue, which self-corrects almost immediately, the others could be "handled" just by changing settings & then changing them back). More

Chris walked around my truck and checked every inch. Chris was very informative, knowledgeable and advised me of future service that will be needed on my next appointment. Chris was very informative, knowledgeable and advised me of future service that will be needed on my next appointment. More

Service experience was top notch. The service advisor explained anticipated time to complete the service upon drop-off of my vehicle. Service wait area was clean. My vehicle service was completed in the explained anticipated time to complete the service upon drop-off of my vehicle. Service wait area was clean. My vehicle service was completed in the timeframe given. More

Great experience Friendly service advisor and easy to work with. Took care of all my vehicle needs in a timely manner and needed to keep vehicle overnight , so a loane Friendly service advisor and easy to work with. Took care of all my vehicle needs in a timely manner and needed to keep vehicle overnight , so a loaner was proved. More

Great Service Easy check-in and check-out.. Quick service and friendly staff. Car was ready quicker than expected; I will return again in the future. Thanks. Easy check-in and check-out.. Quick service and friendly staff. Car was ready quicker than expected; I will return again in the future. Thanks. More

Good service at a fair price! I'm very fussy when it comes to taking care of my car. The service group took care of my car as I would and they will continue to get my business beca I'm very fussy when it comes to taking care of my car. The service group took care of my car as I would and they will continue to get my business because of this. More

Friendly & Knowledgeable, great combination. A big thanks to both Shawn & the mechanic (sorry, I don't remember his name) that worked on my car. They not only fixed my brake issues but also took A big thanks to both Shawn & the mechanic (sorry, I don't remember his name) that worked on my car. They not only fixed my brake issues but also took excellent care of my vehicle while doing so. I appreciate their above and beyond efforts. I recommend both to anyone needing service on their vehicle. More