Jim Hudson Lexus - Service Center

Service/maintenance Service was efficient. It was a pleasant experience. I will continue my car services at this dealership. Very one was friendly and courteous from the Service was efficient. It was a pleasant experience. I will continue my car services at this dealership. Very one was friendly and courteous from the first to last person. More

Routine serving. Great experience Service was quick and efficient. Always a pleasant experience. Clean and nice waiting room. Danil did a great job of keeping me informed. Car wash a Service was quick and efficient. Always a pleasant experience. Clean and nice waiting room. Danil did a great job of keeping me informed. Car wash and vacuuming is a nice treat. More

Always a great experience bringing my car in for Service Staff is always pleasant and helpful. Facilities are awesome to work while I wait on service. I actually look forward to bringing my car in. Car wa Staff is always pleasant and helpful. Facilities are awesome to work while I wait on service. I actually look forward to bringing my car in. Car wash is a plus. More

"Positive Experience" Up until now all of my visits to the dealership involved scheduled maintenance services. This Lexus dealership is outstanding when it come to this typ Up until now all of my visits to the dealership involved scheduled maintenance services. This Lexus dealership is outstanding when it come to this type of service. However, my most recent visit to the dealership's service department was not for scheduled maintenance. My ES350 had a malfunction in the door locking system. I was able to schedule an appointment for the next day using the dealership's website. Upon arrival, Melvin my service adviser, quickly diagnose the problem. Necessary repairs were made as quickly as possible and I was on my way. Efficiency! More

Best Service - Bar None Jim Hudson Lexus offers a customer experience unlike any other I have ever seen and I have owned Porsche & Jaguar. From the second you arrive until y Jim Hudson Lexus offers a customer experience unlike any other I have ever seen and I have owned Porsche & Jaguar. From the second you arrive until you leave all employees at Jim Hudson make sure it is all about you, the customer. More

Erik Due you are the best. Customer service was excellent. I greatly appreciate the service you provided. Also the followup service. Your concern was very app you are the best. Customer service was excellent. I greatly appreciate the service you provided. Also the followup service. Your concern was very appreciated. Thanks again More

Service plus recall This visit was more than the usual service...there was a Lexus recall to tend to also. So the time my car took was longer than usual. Erik kept me p This visit was more than the usual service...there was a Lexus recall to tend to also. So the time my car took was longer than usual. Erik kept me posted on progress, and he came to get me from the waiting room as quickly as possible. He was concerned about allowing me to head back to Florence before the main afternoon traffic rush, which I really appreciated. All seemed to be fine with the car when I drove it home. More

Model Car Dealership Family of five with different types of vehicles. This dealership sets the standard for what I wish all my other models of cars would follow. Family of five with different types of vehicles. This dealership sets the standard for what I wish all my other models of cars would follow. More

Experience at Jim Hudson Lexus My experience at Jim Hudson on Killian Road in Columbia, South Carolina was exceptional. They did an excellent job as always. I will always recommend My experience at Jim Hudson on Killian Road in Columbia, South Carolina was exceptional. They did an excellent job as always. I will always recommend this dealership. More

Great service Communication was great. I knew what would be completed. I received a call regarding poor battery health so the battery was replaced prior to it goi Communication was great. I knew what would be completed. I received a call regarding poor battery health so the battery was replaced prior to it going bad on me. More