Jim Hudson Lexus - Service Center

Great service Communication was great. I knew what would be completed. I received a call regarding poor battery health so the battery was replaced prior to it goi Communication was great. I knew what would be completed. I received a call regarding poor battery health so the battery was replaced prior to it going bad on me. More

Excellent service visit Love taking my LEXUS to Jim Hudson. Fast and efficient service. The waiting area is comfortable and lots of snacks, coffee and other soft drinks. Our Love taking my LEXUS to Jim Hudson. Fast and efficient service. The waiting area is comfortable and lots of snacks, coffee and other soft drinks. Our service rep keeps us updated as to the progress of our service visit. More

Fantastic, Competent Trustworthy, Reliable and Excellent Service! I have never had a bad experience at Jim Hudson Service Department. The workers are professional, courteo Trustworthy, Reliable and Excellent Service! I have never had a bad experience at Jim Hudson Service Department. The workers are professional, courteous and competent. I highly recommend Jim Hudson Lexus to my friends. More

Upgrade to my position safety connect system. Had to Upgrade to my position safety connect system. Samuel Mercado took care of me and did a great job. If I had a company Sam would be the type of w Had to Upgrade to my position safety connect system. Samuel Mercado took care of me and did a great job. If I had a company Sam would be the type of worker I would like to have working for me. Thanks Sam great job. More

Automotive Excellence I’ve experienced nothing but suburb service from Jim Hudson Lexus. Mr. Melvin Alston, my advisor is extremely knowledgeable and professional. My vehic I’ve experienced nothing but suburb service from Jim Hudson Lexus. Mr. Melvin Alston, my advisor is extremely knowledgeable and professional. My vehicle is repaired correctly first time, every time. I have utmost confidence in bringing my vehicle to Jim Hudson Lexus for servicing and repairs. More

Customer Service Melvin provided exceptional customer service during my my visit for service at your facility. Melvin ensured my vehicle was serviced properly. I wou Melvin provided exceptional customer service during my my visit for service at your facility. Melvin ensured my vehicle was serviced properly. I would recommend this facility to my friends. More

Always courteous and efficient Excellent Service! Everyone is courteous and efficient. I highly recommend Jim Hudson Lexus to anyone. Darryn Russ is an amazing service oriented and Excellent Service! Everyone is courteous and efficient. I highly recommend Jim Hudson Lexus to anyone. Darryn Russ is an amazing service oriented and welcoming salesperson. More

Five Star Service Department I have been a customer at this dealership since I bought my Lexus 460 in October, 2008. The service department is excellent. Everyone is so accommod I have been a customer at this dealership since I bought my Lexus 460 in October, 2008. The service department is excellent. Everyone is so accommodating and very professional. I am very confident that my vehicle is in excellent hands. More

October 10, 2019 Normal 5,000 Mile Service We bought both vehicles in for servicing as they had reached the 5,000 mile mark at the same time. We were advised by our service writer that the b We bought both vehicles in for servicing as they had reached the 5,000 mile mark at the same time. We were advised by our service writer that the brakes needed to be replaced and advised the cost and how long it should take. We approved the work and his time estimate was within 10% of the actual time. The low pressure warning indicator was continually on and it turned out that a sensor needed replacement at a cost of $212.82 which we approved. It always amazes me how well Lexus is at knowing life expectancies of parts on their vehicles as the 8 year extended platinum warranty had expired in June this year. As always everyone was very helpful and this is a first class service center. More

Preventing maintenance The service render by mechanic and customer support was outstanding. Preventing maintenance was completed in a timely manner. While you wait for your The service render by mechanic and customer support was outstanding. Preventing maintenance was completed in a timely manner. While you wait for your vehicle, the refreshments was available in all kind of variety to satisfy your needs. I would continue to take my car to Lexus for maintenance and repair. More