Jim Hudson Lexus - Service Center

Great service I was treated promptly. I was given a time estimate for my car's service, and I left my number since I was not waiting and did not need/want a loaner. I was treated promptly. I was given a time estimate for my car's service, and I left my number since I was not waiting and did not need/want a loaner. I received a call at the time they had estimated. My car was even more clean when I picked it up than when I dropped it off. This is my 2nd Lexis and it is the only place I haven taken either one to be serviced. More

Very impressed with service. Made sure I had loaner car. I have always been impressed with the service at this location. The service rep was very nice and made sure I was satisfied. He made sure my car was r I have always been impressed with the service at this location. The service rep was very nice and made sure I was satisfied. He made sure my car was ready. More

Great service! Shaun was able to accommodate a loaner for me once we realized I needed a 90K mile service. He was helpful in making sure that nothing was done that Shaun was able to accommodate a loaner for me once we realized I needed a 90K mile service. He was helpful in making sure that nothing was done that did not need to be done on the vehicle. And my SUV looked great when it was returned to me. More

Great service There is nothing bad that I can say. I got to my appt late and they still treated me like I was on time. I loved the professionalism. There is nothing bad that I can say. I got to my appt late and they still treated me like I was on time. I loved the professionalism. More

Rusty MacDonald was very helpful and knowledgeable. 5+ stars During my previous visit, I was very disappointed and somewhat offended by the way your sales representative and used car appraiser discussed a possib During my previous visit, I was very disappointed and somewhat offended by the way your sales representative and used car appraiser discussed a possible trade for a new car. More

Excellent Sam was very professional and courteous. I enjoy working with Sam and must say he is my favorite service representative. The service I requested was c Sam was very professional and courteous. I enjoy working with Sam and must say he is my favorite service representative. The service I requested was completed in good time. And my car was nice and clean More

Professional, efficient, courteous, excellent in all aspect From setting appointment, arranging for loaner, making delivery, picking up serviced car and returning loaner, all was excellent! Especially customer From setting appointment, arranging for loaner, making delivery, picking up serviced car and returning loaner, all was excellent! Especially customer service person and service advisor More

Great service. Jay McDuffie and Austin Hall provided excellent service. Scheduled maintenance, tire patched, car washed and vacuumed meet all my expectations. I had Jay McDuffie and Austin Hall provided excellent service. Scheduled maintenance, tire patched, car washed and vacuumed meet all my expectations. I had a great experience. More

Sam and Jay are great Since I moved here I have been to Jim Hudson every 5 k for my services. The experience is fantastic and I would recommend them to anyone looking for a Since I moved here I have been to Jim Hudson every 5 k for my services. The experience is fantastic and I would recommend them to anyone looking for a service department where you are treated like a king. From its new loaner cars to bottles of water for free. I've enjoyed my experience with this dealership. More

Maintenance Scheduled maintenance satisfactory. Worth the drive. Would have preferred a loaner for the two hour wait time, but was able to look around at some of Scheduled maintenance satisfactory. Worth the drive. Would have preferred a loaner for the two hour wait time, but was able to look around at some of the other cars . More