Jim McKay Chevrolet

They Don't Care I bought a used car there on October 1. They could not find the spare key and the person who had access to the keys was not there.. After unanswered I bought a used car there on October 1. They could not find the spare key and the person who had access to the keys was not there.. After unanswered e mail and voice mail I went back and was told the person with access to the keys was not there. Next I called and the sales rep told me that the person with access to the keys was not there. On November 21, I wrote a letter to the president of the dealership and as of December 7,there has been no response. I suppose that Jim McKay's customer service philosphy is "We've got your money, no just go away and don't bother us". God alone knows what sort of problems I would have if this were a major problem. Avoid these greedheads. More

Great buying experience! The owner and salesman made me feel like part of a family. A very pleasant experiance that exceeded my expectations. I would definitely buy from this The owner and salesman made me feel like part of a family. A very pleasant experiance that exceeded my expectations. I would definitely buy from this dealer again. There was no high pressure or attempt to pressure me . Even the finance department was a smooth and efficient operation. It is rare when a owner gets involved in any portion of the buying/sales process. Her involvement made all the difference in a efficient sales experiance. More

Great and friendly service Took my Cruze, which I bought used, to Jim McKay Chevrolet for a small water leak to find out costs to repair. To my surprise I was told that this pa Took my Cruze, which I bought used, to Jim McKay Chevrolet for a small water leak to find out costs to repair. To my surprise I was told that this particular part, a leaking water outlet, has a TSB on it and seen that my vehicle has done only 61000 miles, the part will be replaced free of charge. Service technician Douglas Osterman as well as mechanic, who's name I did not get but he has a beard, were very helpful and friendly. Thank you very much. More

Greatest dealership in USA This dealership gives out great opportunities for one another. I am blessed to have heard about it. The customer service is great, the environment is This dealership gives out great opportunities for one another. I am blessed to have heard about it. The customer service is great, the environment is great. Are you looking for a vehicle don't look further come to JIM McKAY'S More

Fantastic!!!!! The dealer i dealt with was Darimedrick Magee .He was patient caring willing to work and take time out with me and my loving family The dealer i dealt with was Darimedrick Magee .He was patient caring willing to work and take time out with me and my loving family More

AWESOME HARD WORKING SALES TEAM Gabriel Lugo took me under his wing as my sales contact and worked with me through several weeks to get me a car or my choice. Working worh his manage Gabriel Lugo took me under his wing as my sales contact and worked with me through several weeks to get me a car or my choice. Working worh his managers at the dealership they found me a car that my Wife and I love. Bought the car for my Wife and she is super happy with the car. Thanks to Gabriel Lugo and his amazing team. More

Great Experience It's been more than five years since I owned a car; I elected to make a recent purchase at Jim McKay; so far, I'm quite pleased with my decision. I ca It's been more than five years since I owned a car; I elected to make a recent purchase at Jim McKay; so far, I'm quite pleased with my decision. I came to the dealership with a car in mind, for which I had done extensive research. Tony, the salesman who helped me through the experience, was friendly, knowledgeable, and accommodating. I elected to spend quite a bit of time with the car and thinking through the pros and cons of my purchase; Tony balanced being available for questions with giving me enough space to not feel pressured into making a snap judgment. Once I decided to purchase the car, Tony and the finance staff handled all of the administrative components of the purchase smoothing, including acting on my behalf to get the car registered in D.C. If I were to purchase a car in the near future, I would definitely return to Jim McKay. Thanks for a great experience! More

Great Experience Great Customer service- knowledgeable Sales Team. Went the extra mile to put me a car. Will buy from them again . The process wasn't painful at all. Great Customer service- knowledgeable Sales Team. Went the extra mile to put me a car. Will buy from them again . The process wasn't painful at all. More

Great I have a great experience with this guys. Very good customer service. And the people are very friendly. I got the best deal for my new car. I have a great experience with this guys. Very good customer service. And the people are very friendly. I got the best deal for my new car. More

Stay Away, False Advertising, and Bait and Switch Approach This dealership is best known of late for their special financing. Yes, they've spent a lot of money on BAIT & SWITCH advertising, working to get peop This dealership is best known of late for their special financing. Yes, they've spent a lot of money on BAIT & SWITCH advertising, working to get people in as prospective customers then completely changing their policy, and financing abilities once you get to the dealership. I recently was informed by their marketing department that I was qualified for a car loan based on a pre-approval and that I needed to come by appointment with the proper documentation and I'd be in a late model auto or SUV that same day. I no more than walked in and had taken a seat when it was obvious that I had been mislead, mis-informed, and down right lied to. Stay away from these crooks, they are nothing short of trouble. You'll experience first hand, as I did, and as another customer did that sat over from us while we were being assisted. His salesperson yelled at hi and demanded 2 thousand more dollars than he had come prepared to hand over. It was discussing how poorly he was spoken to. Don't go through it, stay away and learn from mine and others mistakes. More