Jim Norton T-Town Chevrolet - Service Center

Awesome service assistance My service advisor don did a very good job at helping me he was very professional and knowledgeable helped out with a loaner car good job My service advisor don did a very good job at helping me he was very professional and knowledgeable helped out with a loaner car good job More

18 Traverse Shifter Assembly The service dept is very nice and they had my vehicle ready same day. I will definitely use this dealership in the future for my Traverse. The service dept is very nice and they had my vehicle ready same day. I will definitely use this dealership in the future for my Traverse. More

They were efficient & helpful. Gave me loaner They were very polite & professional. I was happy that I got a loaner while the truck was being worked on... stayed available to answer questions I ha They were very polite & professional. I was happy that I got a loaner while the truck was being worked on... stayed available to answer questions I had late in day... More

Oil change and service They treated me kind and were specialists at doing their job . Philip advised me of work that needs to be done to my truck and will return to get it d They treated me kind and were specialists at doing their job . Philip advised me of work that needs to be done to my truck and will return to get it done More

Bad service. Lee the service tech I was assigned to must be the smartest person in the dealership. Can’t believe his name is not on the sign. Came in to get a flat Lee the service tech I was assigned to must be the smartest person in the dealership. Can’t believe his name is not on the sign. Came in to get a flat fixed and ended up with a new tire. Tried to convince me that a plug in my tire is just as good as a patch from the inside. Lol. After an hour came back and said plug won’t work still leaking so going to patch. After another 20 minutes came back said tire no good. Had rubber pieces inside the tire. Had the plug held they would have sent me on my way. Bad tire and all. I work from this truck and need it to be 100% at all times. He never offered to show me what was wrong with the tire. When I questioned him he acted as if I was an idiot and he was the pro. Again lol. After 2 hours and a new tire I was out of there. Quick service huh. More

Trustworthy and great communicators I take all of our families vehicles to Route 66. All makes and models and they always do a phenomenal job. They went above and beyond. I would recomme I take all of our families vehicles to Route 66. All makes and models and they always do a phenomenal job. They went above and beyond. I would recommend them to everyone I know! More

Oil change time Service was tomorrow in getting to my truck, I dropped it off and they called me when it was done. Great experience with Rt 66! Thank you! Service was tomorrow in getting to my truck, I dropped it off and they called me when it was done. Great experience with Rt 66! Thank you! More

Engine light was on The only problem I had was the fact of how long it took to fix the issue. Took a week b4 I got my vehicle back. Other than that, I absolutely loved Ph The only problem I had was the fact of how long it took to fix the issue. Took a week b4 I got my vehicle back. Other than that, I absolutely loved Philip Padgett for his personality and his professionalism! And the girls that work in the office for the service department....... They are an absolute hoot!! Loved visiting with them!! They go over and beyond with treating a person like one of the Family up there!!! I give those girls higher than a perfect score!!! More

Great Customer Service Ken is the guy you want to see! He's always kind and courteous when I bring my vehicle in for servicing. He's always honest and never tries to get you Ken is the guy you want to see! He's always kind and courteous when I bring my vehicle in for servicing. He's always honest and never tries to get you to pay for more than what you need. I look forward to bringing my car in just so I can visit with him! More

Annual maintenance Every employee including sales has always been helpful and friendly. I’d recommend Route 66 for your next Car experience. I’ve only lived in the State Every employee including sales has always been helpful and friendly. I’d recommend Route 66 for your next Car experience. I’ve only lived in the State for 2 years and upon first visit for trade in, my experience was a happy one. More