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Jim Norton T-Town Chevrolet - Service Center
Tulsa, OK
705 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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705 Reviews of Jim Norton T-Town Chevrolet - Service Center
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April 11, 2016
Tires and oil change I called on a Saturday to check on tires, they had to bring from another warehouse, so I made an appointment for Monday morning 10:00 or 10:30. I arr I called on a Saturday to check on tires, they had to bring from another warehouse, so I made an appointment for Monday morning 10:00 or 10:30. I arrived at 10:05 and was greeted somewhat, and directed to the service adviser I had talked to the previous Saturday. The deal was done , and they took my car back to get started. At 1:00 I was starting to get a little impatient, so I went to ask about my car. "It's on the rack, shouldn't be long" was the response I got. At 1:40 I finally got my car back. 3 1/2 hours to change oil and get new tires? The bill was about $50. higher than I thought it should be, mounting and balancing...(Labor $50?) I jumped into my car because I was Late for an appointment (about an Hour), and hit my knees and my head. the seat was pulled all the way forward... Will Not happen again I assure you! More
by Wally
Employees Worked With
Mike Williams
April 06, 2016
Fast Friendly I take my car in for service on Saturdays to take advantage of their free lunch perk. But I have been on normal days and the service is just as good j I take my car in for service on Saturdays to take advantage of their free lunch perk. But I have been on normal days and the service is just as good just without a hot burger in my hand. More
by Smarkham
Employees Worked With
Service Manager
April 05, 2016
My Great Experience Best customer service in the service garage. There is no one better. Could use more honesty and seeing things through in used car sales. Not a good Best customer service in the service garage. There is no one better. Could use more honesty and seeing things through in used car sales. Not a good experience there. They are way to fast paced and miss things. Important things. More
by Michelle Skelton
Employees Worked With
Thurman (not sure if I'm correct)
April 05, 2016
Camaro body work completed in only 2 days! The body shop completed the body work on my 2014 Camaro in only 2 days...plus, they changed the oil and vacuumed it out! Very impressed! The body shop completed the body work on my 2014 Camaro in only 2 days...plus, they changed the oil and vacuumed it out! Very impressed! More
by Angela & Scott
Employees Worked With
Brenda Barricklow
April 04, 2016
Manual Transmission Everything was amazing completely covered by warranty, wish it could have been a little faster but there are only a select few in the transmission dep Everything was amazing completely covered by warranty, wish it could have been a little faster but there are only a select few in the transmission dept. So I completely understand. They were friendly and helped me more than a little Anthony Jimenez and Fermon Hansel are great! More
by DallasCD
Employees Worked With
Anthony Jimenez Fermon Hansel
April 04, 2016
Very happy Took my camaro in to have them to buff out some bird poop stains . It looks so much better thank you so much nice pl. Took my camaro in to have them to buff out some bird poop stains . It looks so much better thank you so much nice pl. More
by Gaylene9
Employees Worked With
Isaac .
April 04, 2016
awesome, and quick. Thanks Brian for processing me through and the service team for being professional and speedy...got set of new tires and was given opportunity to join Thanks Brian for processing me through and the service team for being professional and speedy...got set of new tires and was given opportunity to join tires for life program..thanks for taking care of your customers.. More
by demanit03
Employees Worked With
Brian in service rep
March 30, 2016
Mike Williams is the best Service guy I've met. Every time I've been in the Service Dept. it's always been a pleasant experience with Mike Williams and his guys that have "handled" my car. Every time I've been in the Service Dept. it's always been a pleasant experience with Mike Williams and his guys that have "handled" my car. More
by Ruby
Employees Worked With
Mike Williams
March 29, 2016
A/C Repair It took 3 days for the repair work to be completed, and I had to call for an update. No technician or manager called to give me a status, and I had n It took 3 days for the repair work to be completed, and I had to call for an update. No technician or manager called to give me a status, and I had no loaner, and none was available. More
by todd_ragsdale
Employees Worked With
David Duncil
March 28, 2016
Truck had a engine power reduced alarm I called with an engine power reduced alarm on my truck and the service department (Joe Salerno) sent a wrecker out to pick up my truck and got it bac I called with an engine power reduced alarm on my truck and the service department (Joe Salerno) sent a wrecker out to pick up my truck and got it back to me very quickly. He called me and kept me updated on the status. I felt it was one of the most professional experiences that I have ever had dealing with a dealership. More
by soonerlevi
Employees Worked With
Joe Salerno
