Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo

Fast, friendly, efficient. Quick repair and very reasonable price. I would definitely recommend their service department to my friends and family. I was very impressed with the Quick repair and very reasonable price. I would definitely recommend their service department to my friends and family. I was very impressed with the overall experience. More

Service was good. I'm just disappointed in the car. Service at the dealership was good. I am just disappointed with the car. We bought it new (2014 Journey Limited) from Orchard. About a year later it w Service at the dealership was good. I am just disappointed with the car. We bought it new (2014 Journey Limited) from Orchard. About a year later it was recalled for the navigation system. About a year later the system failed completely and was replaced under warranty. Now about 2 years later it failed again. This time not under warranty. So to me it looks like the fault was not corrected and I am left with an almost $800 repair. More

Wonderful staff The used car staff was wonderful to work with. They explained everything to me in detail and made it easy for me to get my new car. On the day I got m The used car staff was wonderful to work with. They explained everything to me in detail and made it easy for me to get my new car. On the day I got my car the salesman called me and had me get him all paperwork he needed so that way when I got there later all I had to do was sign papers and drive off with my new car. More

Very fast service for oil change Very fast oil change in the service department. They were very friendly and helpful with questions about the oil change. And the question I had about Very fast oil change in the service department. They were very friendly and helpful with questions about the oil change. And the question I had about changing to heated seats . If I would change mine. More

Excellent Service I shopped around for new tires and found Orchard had the best price of all the local tire dealership. Thank you Kim for an exceptional experience. I shopped around for new tires and found Orchard had the best price of all the local tire dealership. Thank you Kim for an exceptional experience. More

Very good overall. Fast and efficient process to arrange the service work needed, always high quality work performed, and very personable people throughout the entire se Fast and efficient process to arrange the service work needed, always high quality work performed, and very personable people throughout the entire service area, and overall dealership as well. More

Very helpful Always very helpful and kind and clean waitlng area Work done in a comlete and timly manner. The price was what was quoted and explain why the work Always very helpful and kind and clean waitlng area Work done in a comlete and timly manner. The price was what was quoted and explain why the work wad needed More

Excellent Everything worked out well above my expectations, when I got to the service department they had a service specialist ready for me and we went for a te Everything worked out well above my expectations, when I got to the service department they had a service specialist ready for me and we went for a test ride to verify that he understood my issue. He identified the problem which they fixed and returned my truck later that day as promised with the problem fixed! More

Oil change Came in for oil change and tire rotation. Took care of two recall issues as well. In and out in less than an hour. Always happy with service at Orchar Came in for oil change and tire rotation. Took care of two recall issues as well. In and out in less than an hour. Always happy with service at Orchard. More

Recall repair The service call took approximately 30 minutes. Jake kept me posted and had me out in less time than expected which shows the integrity of his word an The service call took approximately 30 minutes. Jake kept me posted and had me out in less time than expected which shows the integrity of his word and the business. Thank you More