
Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo
Washington Twp., MI
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Comfortable and happy Darren made it a comfortable and quick experience and still went through everything on my new truck and how it works hes friendly knowledgeable and I Darren made it a comfortable and quick experience and still went through everything on my new truck and how it works hes friendly knowledgeable and I will return whenever I need a new vehicle More
Very good sales person explain everything show how do do the uconnect had a great easy time on selection had the price of everything was printed out for me explain everything show how do do the uconnect had a great easy time on selection had the price of everything was printed out for me More
Sales person Larry was fast and at point Everything was what I wanted. Larry worked with me on the pricing and had everything ready to go when I went there. Finished everything including trad Everything was what I wanted. Larry worked with me on the pricing and had everything ready to go when I went there. Finished everything including trading my car in within 20 mins. More
Easy, great price I was recommended to work with Ken and am glad I did. He was great with communicating and made it easy to purchase and trade in I was recommended to work with Ken and am glad I did. He was great with communicating and made it easy to purchase and trade in More
Easy process and great deal My car leasing experience was fast and easy. Gave me a great deal on a trade in. Everyone was very helpful and I got an awesome deal on a great car. My car leasing experience was fast and easy. Gave me a great deal on a trade in. Everyone was very helpful and I got an awesome deal on a great car. More
Orchard and Jim Hazen provided the BEST experience! I can’t say enough about Jim Hazen! My mustang lease was coming to an end, and I had visited numerous dealerships—none came close to comparing to Jim I can’t say enough about Jim Hazen! My mustang lease was coming to an end, and I had visited numerous dealerships—none came close to comparing to Jim and Orchard. Jim didn’t use any pressure tactics. He was warm, friendly, straight forward, knowledgeable, patient, and honest. His approach made me feel life I was working with a family member who wanted me to get exactly what I wanted. I LOVE my new Wrangler! I will certainly be sharing referrals to Jim and Orchard. Karen More
Recall and front end alignment Eric did a great job, but you need more help in that area. I was told one person was on vacation which should have triggered a backup person to at lea Eric did a great job, but you need more help in that area. I was told one person was on vacation which should have triggered a backup person to at least return phone calls and let people know their vehicle was done. I don’t remember the ladies name but she was wonderful also. She drove me home. More
Best service From the first contact with the service manager to every one I dealt with they all made me fell like I was there top priority. every one was polite, c From the first contact with the service manager to every one I dealt with they all made me fell like I was there top priority. every one was polite, courteous, and professionable. More
Engine failure. Had to be replaced! Broken crank shaft! Crankshaft failed! Engine had to be replaced! Handled on 2 weeks covered by warranty! Pleased with the result! Jake did a good job! Good job! Crankshaft failed! Engine had to be replaced! Handled on 2 weeks covered by warranty! Pleased with the result! Jake did a good job! Good job! More
Went in for quick oil change and inspection The folks at this dealership are always helpful and polite. Their work and prices are consistent. THEY DON"T TRY TO UP-SELL, which I REALLY appreciate The folks at this dealership are always helpful and polite. Their work and prices are consistent. THEY DON"T TRY TO UP-SELL, which I REALLY appreciate, and they always manage to squeeze me in at any given time. More