Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo

Factory recalls / Fluid leak I scheduled an appointment to have several factory recalls performed on my 2017 Dodge Ram. While there I also had them look into a leak that I had th I scheduled an appointment to have several factory recalls performed on my 2017 Dodge Ram. While there I also had them look into a leak that I had that I thought might be either a front main seal or the steering rack. When they put it up on the hoist they determined that it was just the oil filter leaking and that I was close to being time for an oil change, so I just had them do that also and it solved my problem. More

Great experience Brett was great to work with and showed me several options to choose from. The process was smooth and quick and I’m very happy with the service I rece Brett was great to work with and showed me several options to choose from. The process was smooth and quick and I’m very happy with the service I received from Brett! More

Most everything was taken care of Orchard is close to home and a convient place to get my Ram serviced. Most of my requested repairs were taken care of and the work appears to have be Orchard is close to home and a convient place to get my Ram serviced. Most of my requested repairs were taken care of and the work appears to have been performed very well. I think I will use Orchard for any future service on my Ram. Thanks Team Orchard! More

Oil change The reason for my visit was to get an Oil change and recall notice addressed took an hour to perform service. Was satisfied with service performed. The reason for my visit was to get an Oil change and recall notice addressed took an hour to perform service. Was satisfied with service performed. More

New lease I was very pleased with the friendly service at Orchard . Jeff Provenzano is the main reason why this is my 5th lease with Chrysler. Jeff was able to I was very pleased with the friendly service at Orchard . Jeff Provenzano is the main reason why this is my 5th lease with Chrysler. Jeff was able to provide a vehicle that fits my family’s need within our budget. The entire process was quick and flawless. More

Didn’t quite meet my expectations. It appears that the service staff is changing over too rapidly. I appreciate the politeness and the transportation provided, but a car to use while my It appears that the service staff is changing over too rapidly. I appreciate the politeness and the transportation provided, but a car to use while my car was in the shop over 8 hours would have allowed me to do some much needed shopping. More

Great salesman First time going to this dealership and working with Larry Coates was a great experience. I have never bought a truck so fast. I will be sending frien First time going to this dealership and working with Larry Coates was a great experience. I have never bought a truck so fast. I will be sending friends to this dealership. More

Great Experience Joe Riggs was great! I gave him my price range and he found what I was looking for instead of trying to sell me something on the lot that I wasn’t gon Joe Riggs was great! I gave him my price range and he found what I was looking for instead of trying to sell me something on the lot that I wasn’t gonna be happy with. More

Excellence Very professional and courteous, the staff was spot-on with helping out picking a truck that I'll be able to enjoy using to pull my toy hauler! Very professional and courteous, the staff was spot-on with helping out picking a truck that I'll be able to enjoy using to pull my toy hauler! More

First Jeep Experience My experience was great. I wanted to test drive a Jeep Trailhawk. I was able to schedule a time that worked for me with no hassels. The test drive My experience was great. I wanted to test drive a Jeep Trailhawk. I was able to schedule a time that worked for me with no hassels. The test drive went very well. I gave my salesman the exact model I was looking for with everything I wanted on the vehicle and he was able to get it for me very quickly. When I came in to pick up my new vehicle everything was ready and there was no wait time. I couldn't be happier. I love my new ride. I would definitely recommend my salesman and this dealership to anyone looking for a new vehicle. More