Orchard Chrysler Dodge Jeep Ram - Service Center
Washington Twp., MI
515 Reviews of Orchard Chrysler Dodge Jeep Ram - Service Center
My experiences with Jim Riehl’s Chrysler have been top notch. The service team is second to none. Several years ago I took my Ram which desperately needed brake work. My service advisor at the time was G notch. The service team is second to none. Several years ago I took my Ram which desperately needed brake work. My service advisor at the time was Gage Rabineau and he did a simply outstanding job. Gage is now the Service Manager. I was so impressed with the experience I decided that I would buy all my future Stellantis vehicles from Jim Riehl’s. I also recommended them to the many members of my Chrysler Family and we all work with Chris Eagleson and Gage. Always a great experIence. I highly recommend Jim Riehl’s Friendly Chrysler to everyone! More
worst service in the area book a appointment takes 2 weeks to get looked at then make a repair date takes another week and never call to give updates weeks to get looked at then make a repair date takes another week and never call to give updates More
Oil Change and Tire Rotation Excellent job! Tyler got me right in and completed work in 20 minutes. Same great service every time I go there. Very satisfied customer, will be ba Excellent job! Tyler got me right in and completed work in 20 minutes. Same great service every time I go there. Very satisfied customer, will be back. More
Software updates Jake in service department is awesome, Mechanic Greg is awesome, as well very informative. He let's you know what is wrong & fixed it..Nicole is very Jake in service department is awesome, Mechanic Greg is awesome, as well very informative. He let's you know what is wrong & fixed it..Nicole is very friendly and helpful More
Quick and Friendly Service I drove in and was greeted by Kim and was quickly written up for an Express Oil Change and Rotation. I relaxed had a cup of coffee and donut and befor I drove in and was greeted by Kim and was quickly written up for an Express Oil Change and Rotation. I relaxed had a cup of coffee and donut and before I knew it, my van was ready! More
Terrible review I had my vehicle in for 3 recalls and alignment.While there my vehicle was damaged while being moved to a lift and popped the tire. They did replace m I had my vehicle in for 3 recalls and alignment.While there my vehicle was damaged while being moved to a lift and popped the tire. They did replace my tire but what is disturbing to me is the fact that nobody called me to let me know or notified me at time of picking my vehicle up. Terrible customer service. I will not bring my vehicle back here again. Now I'm wondering if anything was even done correctly or at all. Service adviser Kim did not know my service intervals or cost of them when asked. I would think they should know this. I would have spent more money and had other things done but felt as if I was bothering them. Was not greeted very well either Jake was too busy answering the phone when I arrived instead of greeting the only customer in the service bay. Not a very good experience. More
Glad to have brought my jeep there to get my work done! Brought my jeep in for oil change and tire rotation. While there set up to get the skid plate that holds the gas tank in place replaced. Then after th Brought my jeep in for oil change and tire rotation. While there set up to get the skid plate that holds the gas tank in place replaced. Then after that work was done I set up to get the proper decals replaced so the jeep would stay original! More
Fast and friendly Brought Jeep in for warranty work. Handled same day without any hassles. Fixed a rattle and acceleration sensors. All fixed and back on the road. Brought Jeep in for warranty work. Handled same day without any hassles. Fixed a rattle and acceleration sensors. All fixed and back on the road. More