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Orchard Chrysler Dodge Jeep Ram - Service Center

Washington Twp., MI

4.9
515 Reviews

515 Reviews of Orchard Chrysler Dodge Jeep Ram - Service Center

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August 07, 2019

Oil change Fast, friendly service! I pulled in asked how long the wait was and said I needed to leave in 45 minutes. Car was ready in 30 minutes. Waiting area wa More

by Srcinc2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 12, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

August 07, 2019

Normal maintenance Very satisfied with the oil change and tire rotation. An inspection was also done. Found out I need rear brakes. I was also give a recommended mainten More

by Rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 12, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

August 06, 2019

fantastic friendliness and service The employees at Orchard Chrysler are so helpful and understanding. This gray haired lady has always felt comfortable explaining what the problem is More

by rmbillie6311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 06, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

August 06, 2019

What is expected I went I. And was greeted with a good morning. They took my keys and called me a few hours later when my truck was finished. The work was recalls an More

by lractay
Recommend Dealer
Yes
Employees Worked With
Kim
Aug 06, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

August 05, 2019

One of the best service experiences I’ve had. My wife and I have been to your dealership several times with both our vehicles and have always had prompt quality service done in a timely fashion. More

by jennifer.yaquinto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Cook
Aug 06, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

August 05, 2019

Great express service. I use Orchard CDJR as my express oil change service for the last several years. Excellent job always — professional and courteous and timely. dealers More

by d.j.dearment
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 06, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

August 03, 2019

polite clean and quick STOP IN TO GET MY OIL CHANGED AND ROTATE THE TIRES I DON'T THINK I FINISHED MY CUP OF HOT COCO AND MY VAN WAS DONE More

by jotto6468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DO NOT KNOW THE MANS NAME BUT HE WAS IN THE SERVIVE OIL CHANGE CENTER
Aug 05, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

August 02, 2019

Quick recall repair Bought my 2018 Pacifica in for a factory recall for a battery ground/power steering problem. Was at the service area when they opened, out in 1 hour. More

by rYd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel (service rep.), Ron Gallowa. Both were great.
Aug 05, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

July 31, 2019

Efficient. The service was a positive experience. Kim was nice and right on oh how much time the service was going to take. I was pleased on how efficient my vis More

by rkraemer1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Slavick
Aug 05, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

July 30, 2019

Oil change Great service and Tyler was very courteous and professional. Waiting area was clean and accommodating. Will come back again for future need to service More

by larryrekar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 31, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

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