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Orchard Chrysler Dodge Jeep Ram - Service Center

Washington Twp., MI

4.9
515 Reviews

515 Reviews of Orchard Chrysler Dodge Jeep Ram - Service Center

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July 11, 2019

Went in for a fix from FCA, came back with a dented car ! Dealership has no document recording condition of vehicle when it comes into dealership so that customer can audit vehicle condition when service is o More

by ramsidhartha7936
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember name of employee
July 10, 2019

Checked in to have oil changed. I checked in to Orchard Place to have my oil changed even though I only had about 5200 miles on the car, which I got new on a lease in August 2018. W More

by p.mac1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim, Jake
Jul 10, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

July 10, 2019

Friendly and professional service Took my 2019 Ram in for service and a recall requirement Service personnel were very helpful and professional. They completed all the work and servi More

by JPBLISS76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Sivalelli
Jul 11, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

July 06, 2019

Great service I like how quick I can get in & get serviced at Orchard. I trust their fast & friendly service! I only go to Orchard for my vehicle maintenance. More

by laurieaschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Coates
Jul 08, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

July 03, 2019

Oil change and replacement tire Excellent customer service.. Tyler kept me updated on my progress and got my tire ordered, in and on my car in a matter of hours.. they even helped me More

by beetabaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 08, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

July 02, 2019

Jake went to great lengths to locate a part for my vehicle Great job Jake. Can’t tell you how much I appreciate your effort. The car runs great and no rattles. And you got it back to me before the weekend! More

by robertbova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Bell
Jul 03, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

June 29, 2019

Excellent Service Kim Slavic is amazing! So very helpful and takes the time to explain what was the issue with my vehicle. She has exceptional customer service and even More

by mathem01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Slavic
Jul 01, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you for your business!

June 28, 2019

New tires and Recall Fix At Orchard Dodge I was able to get new tires at an affordable rate. We were also able to get a part for my challenger, that had rusted off, in a timel More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Wright
Jul 01, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you for your business!

June 28, 2019

Good service and good sales staff Car purchases or service this is the place to go. Great knowledgeable sales and service staff. These people will take really good care of you. More

by Ram tuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler finley, Mike Mueller
Jul 01, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you for your business!

June 27, 2019

Great job, professional service The dealership fixed my jeep in a timely fashion. They kept me informed as the job progressed. It looks great! Randy was friendly and courteous. More

by Susan88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Adams
Jun 27, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

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