Orchard Chrysler Dodge Jeep Ram - Service Center
Washington Twp., MI
514 Reviews of Orchard Chrysler Dodge Jeep Ram - Service Center
Very professional and curious Sevice to my automotive is done in a timely matter and as quoted and never a problem with workmanship . The staff is always friendly and professional Sevice to my automotive is done in a timely matter and as quoted and never a problem with workmanship . The staff is always friendly and professional More
Best service I have been going to orchard for many years. At one time I left because I didn’t feel welcomed to the service area. I finally gave the service are I have been going to orchard for many years. At one time I left because I didn’t feel welcomed to the service area. I finally gave the service area another try. Now with Tyler working in the service area, I feel welcomed. He makes sure my vehicle is taken care. He keeps me updated on my vehicle. He always has a great smile. He is a very friendly person, Tyler is a great asset to the service department. Nicole is a friendly person, she moved to Warrenty area. She was a great person as well. Greg the mechanic is s wonderful person as well. As long as you have them employees working there. That’s your a team. Thank you for having great employees there, More
Good customer service friendly service department Service Dept was courteous and a pleasure to work with , the technician was able to fix the problem in a timely fashion. Jake thecservice writer was g Service Dept was courteous and a pleasure to work with , the technician was able to fix the problem in a timely fashion. Jake thecservice writer was great to work with. More
Service Support Excellence Tyler took the time to help me understand the workings of my engine in terms I could understand. I really appreciated the above and beyond tutorial s Tyler took the time to help me understand the workings of my engine in terms I could understand. I really appreciated the above and beyond tutorial so that I could prevent future issues with my Jeep. Trust is really important when it comes to the Dealership I will do business with and this Dealership is trustworthy. More
Service I was completely satisfied with my visit, friendliness of employees, work completed (one minor detail was some grease left on the interior where they I was completely satisfied with my visit, friendliness of employees, work completed (one minor detail was some grease left on the interior where they worked on the airbag), waiting area and also the overall cleanliness of this facility! More
3rd try was not the charm Could not fix this time. I realize somethings are hard to figure out. Maybe this time it all get fixed. Compass had been in for at least 4 times and W Could not fix this time. I realize somethings are hard to figure out. Maybe this time it all get fixed. Compass had been in for at least 4 times and WiFi a couple of times. They think they narrowed down to the radio so we are waiting for a new radio. Spent at least 3 hours and 4 phone calls with att about this. They say their network shows no issues. We shall see. More
Service for my Jeep Unexpectedly the transmission on my jeep grand Cherokee failed. Jake and the service department was very friendly and polite. The mechanics quickly di Unexpectedly the transmission on my jeep grand Cherokee failed. Jake and the service department was very friendly and polite. The mechanics quickly diagnosed the problem and I was back on the road within two days. I live closer to two other jeep dealerships however I always go to Orchard jeep Because of Jake and his quick friendly service and a top notch mechanics at Orchard Jeep. More
Quick and efficient My truck was in and out quickly. Good job on performing a recall and looking for a coolant leak. Topped off the coolant. Thank you My truck was in and out quickly. Good job on performing a recall and looking for a coolant leak. Topped off the coolant. Thank you More
Excellent service. And very fast After a long cold spell, the service crew was definitely busy. They got my car in quickly and were done within a 1/2 hour. After a long cold spell, the service crew was definitely busy. They got my car in quickly and were done within a 1/2 hour. More
Service department is exceptional Kim in service department was the best, she went over the top to make sure I was taken care of. The service department was booked and Kim fit me into Kim in service department was the best, she went over the top to make sure I was taken care of. The service department was booked and Kim fit me into the schedule to get my brakes fixed the next day and it was back in my driveway that day. Thank you, Kim More