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Orchard Chrysler Dodge Jeep Ram - Service Center

Washington Twp., MI

4.9
514 Reviews

514 Reviews of Orchard Chrysler Dodge Jeep Ram - Service Center

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February 09, 2019

Very professional and curious Sevice to my automotive is done in a timely matter and as quoted and never a problem with workmanship . The staff is always friendly and professional More

by gokukirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake in service
Feb 11, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

February 09, 2019

Best service I have been going to orchard for many years. At one time I left because I didn’t feel welcomed to the service area. I finally gave the service are More

by Efl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Nicole, and Greg, Jeff Provenzano
Feb 11, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

We appreciate it. Thank you!

February 08, 2019

Good customer service friendly service department Service Dept was courteous and a pleasure to work with , the technician was able to fix the problem in a timely fashion. Jake thecservice writer was g More

by robin.roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Bell
Feb 11, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

We are glad to help!

February 08, 2019

Service Support Excellence Tyler took the time to help me understand the workings of my engine in terms I could understand. I really appreciated the above and beyond tutorial s More

by MKMATTHEWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Finley
Feb 11, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you for the opportunity. Tyler is great!

February 07, 2019

Service I was completely satisfied with my visit, friendliness of employees, work completed (one minor detail was some grease left on the interior where they More

by Dianecars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Feb 07, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you for your business!

February 07, 2019

3rd try was not the charm Could not fix this time. I realize somethings are hard to figure out. Maybe this time it all get fixed. Compass had been in for at least 4 times and W More

by JD800
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department.--'Kim
Feb 07, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you for your patience

February 06, 2019

Service for my Jeep Unexpectedly the transmission on my jeep grand Cherokee failed. Jake and the service department was very friendly and polite. The mechanics quickly di More

by ronptpilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Bell
Feb 07, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you we really appreciate it!

February 05, 2019

Quick and efficient My truck was in and out quickly. Good job on performing a recall and looking for a coolant leak. Topped off the coolant. Thank you More

by dldhomes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Bell, Greg Simon
Feb 06, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

February 04, 2019

Excellent service. And very fast After a long cold spell, the service crew was definitely busy. They got my car in quickly and were done within a 1/2 hour. More

by apizzo4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 04, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you for your business!

February 03, 2019

Service department is exceptional Kim in service department was the best, she went over the top to make sure I was taken care of. The service department was booked and Kim fit me into More

by sblevins0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim in service
Feb 04, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

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