Orchard Chrysler Dodge Jeep Ram - Service Center

Oil change The reason for my visit was to get an Oil change and recall notice addressed took an hour to perform service. Was satisfied with service performed. The reason for my visit was to get an Oil change and recall notice addressed took an hour to perform service. Was satisfied with service performed. More

Didn’t quite meet my expectations. It appears that the service staff is changing over too rapidly. I appreciate the politeness and the transportation provided, but a car to use while my It appears that the service staff is changing over too rapidly. I appreciate the politeness and the transportation provided, but a car to use while my car was in the shop over 8 hours would have allowed me to do some much needed shopping. More

great service good service just a little wait time everybody wanted oil changed at the same time, talked to ken on new lease want to take a few suvs for a rid good service just a little wait time everybody wanted oil changed at the same time, talked to ken on new lease want to take a few suvs for a ride. More

Scheduled Maintenance Vehicle was given an oil change, tire rotation and inspection. All done in a timely fashion. In and out in no time. Explained minor issues that were f Vehicle was given an oil change, tire rotation and inspection. All done in a timely fashion. In and out in no time. Explained minor issues that were found upon inspection. More

Horrible communication and lack of effort to resolve issues Had to call multiple times to find out what was going on with my vehicle. Service advisor had no idea what was going on any time we spoke. When an iss Had to call multiple times to find out what was going on with my vehicle. Service advisor had no idea what was going on any time we spoke. When an issue was found after I received the vehicle back the work was done improperly. When asked to resolve it service was unwilling to ask a technician to stay past 3 when service is open until six. I ended up doing the work on my own time and expense. More

Awful terrible experience. Bought a used car and was promised to have work completed on car upon delivery, none of the work was done after them telling my fiancee it was being f Bought a used car and was promised to have work completed on car upon delivery, none of the work was done after them telling my fiancee it was being finished and she could come get it. When she brought it home and I saw none of the mechincal work was completed as promised, we quickly called the dealership and now have to take time out of our schedule to have this work complete. Praying on women and men who don't know the mechincal side of cars. Would have never agreed to the price if the work wasnt being done, and now they are refusing to do the work. Service department is incredibly rude to my fiancee and myself because we wrote an honest review on a website instead of fixing they're mistake they are going to be condescending and rude to us. The service director should have his job taken for the way he talks to customers. They are selling cars on lies, smoke and mirrors, it might look like a nice dealership but you're going to get 8 mile treatment. Be careful, will be filing with the BBB. More

Excellent! I had a great experience with my service. Jesse kept me updated about my car, through text and in person, and when it would be ready. The service I ha I had a great experience with my service. Jesse kept me updated about my car, through text and in person, and when it would be ready. The service I had was done perfect! More