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Orchard Chrysler Dodge Jeep Ram - Service Center

Washington Twp., MI

4.9
515 Reviews

515 Reviews of Orchard Chrysler Dodge Jeep Ram - Service Center

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September 16, 2024

Some of service centers said it would be weeks just to look at our vehicle and Jim Riehl's got our vehicle looked at in a couple days and gave us the diagnosis and did their best to get our service work d More

by shoveint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan in service
September 14, 2024

Friendly professional staff. Tech went over paperwork and explained work done. Wait time was great. More

by madelinekempa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
September 11, 2024

Thank you Service Team! Colin and Alan did a great job! I appreciate the professional friendly service! More

by MSTORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin, and Alan in Service and Nicole in the Office.
September 09, 2024

Finally, a service department that doesn't give you alot of run around answers. Allen is the best! The repair was fixed in a timely manner with excellent service and I truly appreciate that. Thank you, on More

by d.tack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
September 05, 2024

Customer service in the service department was promnt and helpful with questions as well as personable. More

by dadawson65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal
August 24, 2024

People were friendly and helpful. Work was completed in a timely manner. The coupon for general service are a great value. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 23, 2024

I came in for a routine oil change and tire rotation. Colin was as helpful as always. I asked for a quote for new tires. Not only did he prepare four options for me and attach them to my multipoint inspe More

by jgriebe74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin, Allen
August 14, 2024

Went for an oil change, met quickly and my service person was wonderful to deal with. Very helpful and informative, when I had a question for him. Great experience. More

by jlehrler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Shiner
August 07, 2024

Service advisor was prompt and professional. Kept me posted about the status of my service while I was in the waiting room. Service was completed on time, More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
August 01, 2024

Service Advisor was excellent and very helpful. Work was completed promptly and to my satisfaction. Waiting area was clean and neat, with snacks for the customer. More

by Train Grampa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Thomson
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