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Orchard Chrysler Dodge Jeep Ram - Service Center

Washington Twp., MI

4.9
515 Reviews

515 Reviews of Orchard Chrysler Dodge Jeep Ram - Service Center

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July 31, 2024

We are so pleased with the prompt and courteous service that we won’t go anywhere else. By far, the best dealership around. More

by Paula.Dittrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Area
July 31, 2024

I did have an oil change tire rotation, and they did very good job. I push it everyone working over the dealer. More

by dayasam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None above
July 31, 2024

The person who took care of me , Samantha was truly exceptional. If I had a competing business I would hire her away More

by Bonnsam13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
July 26, 2024

I brought my car in for 2 recalls and an oil change at 8:44am. My car was ready at 10:20am which was pretty quick. I did take advantage of the shuttle service because I wasn’t certain how long my car woul More

by jenniferclor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names of the employees but it was everyone in the service department on the morning of July 18, 2024.
July 25, 2024

Worst service department! Called 3 times and no one would call me back about a car I had towed a week ago, was going to tow it to another dealer since I wasn’t getting any rep More

by Makretire009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Ackerman
July 25, 2024

Very courteous employees in service area, from write-up to explanation of multi-point vehicle inspection. Quick in and out on oil change. Also asked for tire rotation but was advised it wasn’t needed due More

by dschneider123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 Stars Samantha Thomson, Crystal Duchscher
July 16, 2024

I came in for issues with my air-condition and radio of which both should have been covered under my warranty, Mopar denied them. But thanks for the great customer service I received from Katelyn. she wor More

by RayG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Golembiewski
July 12, 2024

Clean and friendly although there was a long wait for ant oil change two hours More

by nancybratkowski
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
June 13, 2024

Alway friendly service and on time ,work was done and my car was happy,thank you More

by parochetti
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service
June 13, 2024

Easy to do business with. Flexible. Helpful. Great dealership. Friendly staff: great overall experience!!!! We will be back. More

by R.Queener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Pierce
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