Jim Riehl's Friendly Chrysler Jeep - Warren

Friendly Salesperson Over all the experience was good. The salesperson Andy was very helpful, but he did not bully us into something we did not want.. Thanks Andy!! Over all the experience was good. The salesperson Andy was very helpful, but he did not bully us into something we did not want.. Thanks Andy!! More

Fast and friendly My best experience thus far. Didn't have a long wait for service to be completed, as I have in the past. Judy, the young lady that wrote up my service My best experience thus far. Didn't have a long wait for service to be completed, as I have in the past. Judy, the young lady that wrote up my service request when I first arrived, was very accommodating to my disabolity. Staff was very respectful and friendy. More

Good experience Over all the experience was good . I had booked appointment for oil change and air filter , they have my car ready in 30 minutes . I would definit Over all the experience was good . I had booked appointment for oil change and air filter , they have my car ready in 30 minutes . I would definitely go again . More

Great service starts at the service desk. Great service starts the moment you pull into the garage, at the service desk. Every time I get Judy, she is the best! Her personality is very "friend Great service starts the moment you pull into the garage, at the service desk. Every time I get Judy, she is the best! Her personality is very "friendly" hey she fits right into your Jeep " friendly franchise lol. Always satisfied, been coming here for a long time, and will continue to do so 🚗 More

Service Always a good experience, friendly service techs. The new lounge is comfortable and clean. had a nice conversation with a sales rep about my upcomin Always a good experience, friendly service techs. The new lounge is comfortable and clean. had a nice conversation with a sales rep about my upcoming end of lease. More

Recall on software issues Software update went quickly, was able to leave the truck and come back for it. Russ help on another issue with the truck, he made the visit very quic Software update went quickly, was able to leave the truck and come back for it. Russ help on another issue with the truck, he made the visit very quick and simple More

quick and simple I received immediate attention,and did not wait too long for service to be finished.The customer lounge was comfortable and clean ,and the coffee true I received immediate attention,and did not wait too long for service to be finished.The customer lounge was comfortable and clean ,and the coffee trueley appreciated More

Easy, convenient My experience with Josh at friendly auto group was a pleasant one. Josh made everything nice and easy for me and it was a smooth transition from old My experience with Josh at friendly auto group was a pleasant one. Josh made everything nice and easy for me and it was a smooth transition from old vehicle to new! There are a couple little issues I discovered immediately after purchasing the vehicle that I'm going to try and work through today. That may flip me from a 4 to 5 star. A touch disappointed that the wipers seem to be the originals. They streak when clearing rain or when using the wiper fluid. Also there was a message that my park assist need servicing. That should've been checked before my purchase. One of the key fobs is completely dead. Again I believe these are minor issues that are hopefully taken care of. More

Always very helpful Oil change went well love the checklist they do . Also Judy was very helpful had a recall done by another dealership. They left two screws out of my s Oil change went well love the checklist they do . Also Judy was very helpful had a recall done by another dealership. They left two screws out of my steering column I mentioned it to Judy and she ordered them even do I was willing to pay for them she refused to let me pay for them. Small things like this put you ahead of the competition. Thanks More

Bbelcastro Warrant coverage for driver's seat cover replacement. Service (Tim) lined up day, date and time for service. Well done! Time for service completion wa Warrant coverage for driver's seat cover replacement. Service (Tim) lined up day, date and time for service. Well done! Time for service completion was within the time frame Tim mentioned. More