Jim Riehl's Friendly Chrysler Jeep - Warren - Service Center

Pleased Made an appointment for oil change and tire rotation for Thursday. Went in and Dan was very polite and nice. He checked all the lights and bells and Made an appointment for oil change and tire rotation for Thursday. Went in and Dan was very polite and nice. He checked all the lights and bells and whistles that he could. Also talked to Judy who is a delightful person. They informed me that I was entitled to 9 updates so Dan had some of them done. Said I could call and have others done when I wanted to. Very nice place to do business. Been going there for years. There was a gentlemen sitting in between Dan and Judy and he was also very nice. I just love my Solar Yellow Jeep. Car was washed. I liked that. I needed a Paint Pencil and when I called for appointment Judy ordered it and it was there for me to pick up. I did say hello to my salesman (Ron) More

Professional Attitude Tim Franklin is the person I contact to schedule any work that is needed. I have been a long time customer of Jim Riehl's Friendly Jeep on 14 on Van Tim Franklin is the person I contact to schedule any work that is needed. I have been a long time customer of Jim Riehl's Friendly Jeep on 14 on Van Dyke for several years. Any work that needs to be done to my vehicle I always bring it to the dealership. More

COURTEOUS AND PROFESSIONAL SERVICE Russ Cusumano was my service rep and he was courteous and knowledgeable about my needed services. He was personable and professional. The job was do Russ Cusumano was my service rep and he was courteous and knowledgeable about my needed services. He was personable and professional. The job was done within the approximate time frame he indicated and I am very satisfied with the "pep" my car is experiencing now that I've had my spark plugs changed. Thanks for a good experience. More

Great servise very friendly staff went for an oil change and was back home within 45 minutes which was great I did make an appointment for and oil change but I stil very friendly staff went for an oil change and was back home within 45 minutes which was great I did make an appointment for and oil change but I still thought i would have to wait but I didn't More

Great Service Never had a bad experience! I bought last three vehicles their.. the service is excellent. I have recommended this dealership to my friends and family Never had a bad experience! I bought last three vehicles their.. the service is excellent. I have recommended this dealership to my friends and family. More

Great experience I had a nail in my tire and got to the dealership about an hour before closing time. They efficiently took my info and said no problem to fix your ti I had a nail in my tire and got to the dealership about an hour before closing time. They efficiently took my info and said no problem to fix your tire we still have an hour left. I asked if there was time to do an oil change and tire rotation as well. They said sure no problem we have plenty of time. More

Tire rotation 1/25/17 A very good experience and did not have to wait long at all. My tech, Neal, was friendly, helpful, and very knowledgeable when I asked him a few ques A very good experience and did not have to wait long at all. My tech, Neal, was friendly, helpful, and very knowledgeable when I asked him a few questions. I will definitely return for service. More

Great service Jim my service writer very informative and resolved my rattling problem. Service dept was clean and they did no keep waiting. They asked why I was the Jim my service writer very informative and resolved my rattling problem. Service dept was clean and they did no keep waiting. They asked why I was there and promptly took my vehicle. Approx 4 hous later my vehicle was ready. More

Oilleak and change Jim took care of my needs as usual. The oil leak was from a cath place that holds oil when it is changed, if the mechanic does not get it all wiped u Jim took care of my needs as usual. The oil leak was from a cath place that holds oil when it is changed, if the mechanic does not get it all wiped up, Also had anti freeze changed. More

Listened and took action Went to the dealer I have been dealing with. They could not be bothered to check things out. Came here and it was taken care of. Went to the dealer I have been dealing with. They could not be bothered to check things out. Came here and it was taken care of. More