Jim Riehl's Friendly Ford

Fast and friendly we always appreciate the professional staff from the service advisors to the cashiers and trcniciand staff from the service advisors to the cashiers and trcniciand More

Great service Friendly,courteous,informative,knew all answers Willing to listen to questions,addressed all issues Offered more things like tire rotation answers Willing to listen to questions,addressed all issues Offered more things like tire rotation More

Very friendly and the oil change was done in a relatively timely fashion. However, the online scheduling system indicated that my safety recall would be done and when I arrived I was told that the parts were timely fashion. However, the online scheduling system indicated that my safety recall would be done and when I arrived I was told that the parts were not available and I will have to come back. I was also advised to not use the online system and to call for scheduling; which kind of negated having an online scheduling tool. More

Jessica in the service department was able to fit me in immediately when I had an issue with an oil leak that ended up being a cracked oil plug. She is always friendly customer orientated, and looks out fo immediately when I had an issue with an oil leak that ended up being a cracked oil plug. She is always friendly customer orientated, and looks out for her customers. More

I was very, very happy with the service car was picked up on time and they did everything. I asked him to do and returned it to me in writing. It was all done to my satisfaction. Excellent service. on time and they did everything. I asked him to do and returned it to me in writing. It was all done to my satisfaction. Excellent service. More

Jessi and the young man that looked at my car, were very informative. They explained using words we understood and showed us what they were talking about. They gave good advice using their expert knowledge. informative. They explained using words we understood and showed us what they were talking about. They gave good advice using their expert knowledge. We will be back. Thank you for your time and honesty. More

Jim Riehl’s Ford lives up to their Friendly Ford name. Megan in Service cannot be nicer or more accommodating. All my previous experience has been nothing short of perfect. Megan in Service cannot be nicer or more accommodating. All my previous experience has been nothing short of perfect. More

Jessi was absolutely great and very easy to work with for my service. The pre-inspection went very good and I am very happy with the detailed report. my service. The pre-inspection went very good and I am very happy with the detailed report. More

Jesse & the mechanics worked hard to have my car ready to drive downstate for a flight. Pickup was also included. Thanks! drive downstate for a flight. Pickup was also included. Thanks! More

The Service Department has great Mechanics and assessing the problem and provides quotes based on different scenarios. the problem and provides quotes based on different scenarios. More