Jim Riehl's Friendly Ford

Very nice and friendly people. They did take a crazy amount of time gettin the part needed. I went in on Monday and the part didn't arrive until the end of the day on Thursday. They did take a crazy amount of time gettin the part needed. I went in on Monday and the part didn't arrive until the end of the day on Thursday. In this day and age when people are gettin nearly the next day that's nuts. At the very least they could have offered express shipping at my expense. More

Jessica is actually caring, everyone else wouldn't help Jesus himself! All I wanted was for someone to make it right and now I'm stuck with a non-reliable xxx Jesus himself! All I wanted was for someone to make it right and now I'm stuck with a non-reliable xxx More

Jessica Potter is one of the nicest people I’ve ever met in a dealership. She work with me to schedule a recall appointment for recall that would work for me. You are lucky to have her in your employment! in a dealership. She work with me to schedule a recall appointment for recall that would work for me. You are lucky to have her in your employment! More

Everything was good Work got started on time and completed quickly That is about it completed quickly That is about it More

I've been very pleased with the attention to detail they've provided. Thanks. I am very happy. they've provided. Thanks. I am very happy. More

All was timely Would have appreciated a car wash Good communication when service time made communication when service time made More

I took my car in to have tire pressure sensors looked at as I had a warning that they were not working. The sensors need to be replaced and are on back order as I had a warning that they were not working. The sensors need to be replaced and are on back order More

I appreciate Steve always making it easy to get things done to my truck and acquiring a rental. done to my truck and acquiring a rental. More

Always walk around and visit with the staff. They are friendly and makes me feel welcome They are friendly and makes me feel welcome More

Even though they had our truck for three days, Megan kept us informed as to the progress, which is all we ask as a consumer. I think you should be paying your employees what they're worth because the repair us informed as to the progress, which is all we ask as a consumer. I think you should be paying your employees what they're worth because the repair experience translates into a new vehicle experience down the line at the dealership.. More