Jim Shorkey Chrysler Dodge Jeep RAM Fiat of Youngstown

I have nothing bad to say about the salesman or the manager, I communicated well with them, I would mention their names but my memory is short. I would recommend this dealership to anyone that is looki manager, I communicated well with them, I would mention their names but my memory is short. I would recommend this dealership to anyone that is looking for a new or used vehicle and would give them an excellent rating More

Sells man was great finance lady that did the deal pulled a fast one on me changed it all around with out telling me and got charged 3 grand more than what I was expecting to be paying not good business at a a fast one on me changed it all around with out telling me and got charged 3 grand more than what I was expecting to be paying not good business at all she rushed threw with out explaining More

Chris and Bree were great to deal with! We had a very pleasant and informative experience when we took delivery of our Wagoneer. We had a very pleasant and informative experience when we took delivery of our Wagoneer. More

Sales rep was a chill guy, very down to earth. Kevin Heart deserves better pay and a new boss. It’s a shame he won’t be getting my commission. But the lady in the financing and paperwork dept is p Kevin Heart deserves better pay and a new boss. It’s a shame he won’t be getting my commission. But the lady in the financing and paperwork dept is pure evil. She degraded, insulted and publicly humiliated me and my wife when we visited. Getting in a customers face and talking with that level of inexcusable attitude deserves a fist of karma and a ticket to find a new job. She does not deserve her job or to be happy in life, obviously she is rich, and if you appear lower than her she will step on your face. We will be buying our jeep some place else. Stay away from Jim shortly keep dodge on Mahoning ave. It’s nit with the ridicule. More

Friendly and accommodating staff! I had a great new car buying experience and I highly recommend them! I had a great new car buying experience and I highly recommend them! More

Couldn't say enough good things about my buying experience with Olivia. She made this purchase happen with the fact that she genuinely cares about her customers, her willingness to work directly wi experience with Olivia. She made this purchase happen with the fact that she genuinely cares about her customers, her willingness to work directly with you to make sure you are comfortable with everything about the buying process and incredible honesty throughout the process. She is the one to ask for everytime as per my experience. If you go to Shorkey,ask for Olivia, I know you will be happy you did.Just a great buying experience! More

John from service is unprofessional and rude in the extreme. Sighing, grunting, talking to me like I am stupid because I am a woman. Then ultimately hanging up on me. I will be taking my car elsewhe extreme. Sighing, grunting, talking to me like I am stupid because I am a woman. Then ultimately hanging up on me. I will be taking my car elsewhere to determine if you people screwed up my jeep when you so called “ fixed” the computer recall. Depending on the results you will be hearing from my attorney. I have never had an experience this bad, and I don’t appreciate being looped into a stereotype. My father was a mechanic; and I am NOT an idiot. Go elsewhere people. Because the service advisor here is a complete xxxxxxx. More

Great truck buying experience at Jim Shorkey RAM. Spent the last week asking about the Certified Pre-Owned 2022 2500 Ram Big Horn diesel. I like CPO warranty. I was communicating with Dylan Cubbin Spent the last week asking about the Certified Pre-Owned 2022 2500 Ram Big Horn diesel. I like CPO warranty. I was communicating with Dylan Cubbin on the truck and finally stop to see truck and Dylan. Dylan was low keyed, no pressure salesman willing to accomodate all my questions. After talking to Chris Kenney Dylan and I filled out all paperwork and I told him I'd be in next day to finalize the deal. After I got home, since I am an hour away, I was doing some searching and found that truck at one time at shorkey was listed $1000 cheaper. I already signed paperwork, so I figured tough luck on my part. Nope, showed them the price sheet i printed off being $1000 less and Chris said he would be right back. Came right back and honored the lower price, no hassle and apoligized. Thanks Dylan, smoothest experience I have ever had buying a vehicle. Everyone there very accommodating and polite. Highly recommend Shorkey Ram. Stop in and see Dylan. More

Everyone we encountered at the dealership was extremely friendly and helpful. When we came to the dealership, everything that had been advertised on the website was accurate with no surprises as to price. friendly and helpful. When we came to the dealership, everything that had been advertised on the website was accurate with no surprises as to price. It was the most pleasant car buying experience to date. More

So I went in to Jim Shorkey the other day and ran into Olivia and let me tell you she made everything possible. From the experience all the way down to the car . She really brought a dream into my drivewa Olivia and let me tell you she made everything possible. From the experience all the way down to the car . She really brought a dream into my driveway . I couldn’t have asked for a better salesman to take care of me . She will forever have my business . The Shorkeys is the way to go . She made it easy and smooth where I could come sign paperwork and leave with the vehicle I wanted with no difficulties or games she did everything she said and anything I asked for to make everything possible . Below is a picture to show you just how satisfied I was with my purchase . I will be sending ANY and EVERYBODY I know to the Shorkeys with the outstanding experience I had. Phenomenal work and really went out of her way to meet my expectations . Can’t wait for my next car! Thanks again Olivia !!! I LOVE it ! More