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Jim Shorkey Chrysler Dodge Jeep RAM Fiat of Youngstown
Austintown, OH
86 Reviews
Jim Shorkey started out in a small 3 car showroom in North Huntingdon, PA in 1974. We make it our mission to treat every customer like they are one of the family. When you shop with us you always feel welcome and taken care of. Our talented salespeople give personal attention to each of their customers to make sure all of their needs are met to get them into their dream vehicle. Our motto that we live by states: "Love the customer, love the team, keep it very, very humble." When you walk through the doors of any of our dealerships you will see this in practice from our service department to sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 86 reviews
February 20, 2015
bait and switch tactics drove 3 hours to look at a car they said was sent to auction this was back on Jan 22 2015 car is still listed on their web site on Feb 19 2015 nothing drove 3 hours to look at a car they said was sent to auction this was back on Jan 22 2015 car is still listed on their web site on Feb 19 2015 nothing but a bait and switch operation how anybody could trust this car lot is beyond me More
by jebl1216
Employees Worked With
do not know was to upset to remember
February 02, 2015
Good experience The entire experience was just great Debbie was extremely helpful and will definitely get my business again the whole sales experience from test drive The entire experience was just great Debbie was extremely helpful and will definitely get my business again the whole sales experience from test drive to finance was good I will definitely be back. More
by noodle312
Employees Worked With
Debbie smith
January 26, 2015
efficient I got everything I needed in my truck purchasing experience with a clean and efficient ram dealership in the Grove City area which until my Internet I got everything I needed in my truck purchasing experience with a clean and efficient ram dealership in the Grove City area which until my Internet shopping experience i previously never heard of. More
by tim
Employees Worked With
Bob cortez
January 20, 2015
Jeep Cherokee 2015 Very satisfied. Everything explained in detail. Donnie did a great job. We sold our 2011 Jeep through your dealership and we were greatly pleased Wi Very satisfied. Everything explained in detail. Donnie did a great job. We sold our 2011 Jeep through your dealership and we were greatly pleased With your service. More
by Hamilton
Employees Worked With
Donnie
October 03, 2009
My girlfriend and I were looking to test-drive an Outlander that they had on the lot. After making an appointment, and double-checking it hours before, we arrived for our test-drive only to find out Outlander that they had on the lot. After making an appointment, and double-checking it hours before, we arrived for our test-drive only to find out that they had sold the car out from under us. The salesman we dealt with was neither apologetic or sincere, saying, "we sold the car earlier, oh well." He didn't bother to contact us on our provided cell numbers, nor did he try to direct us to another vehicle. He simply WALKED AWAY. This was not the way i expected to be treated by a Better Business Bureau approved dealership More
by Cweddell
Employees Worked With
David Bower
October 09, 2008
took my liberty to them 2 times for a vibration. all they did the first time was lower my tire pressure and tell me it still had a high speed vibration but to try it with the lower tire pressure. just brough did the first time was lower my tire pressure and tell me it still had a high speed vibration but to try it with the lower tire pressure. just brought the lib back to them now they tell me that i have cupped tires in the front and thats what is causing the vibration. thing is they were new tires when i first brought the car to them. i'm sure the lower pressure had something to do with the cupping. now not only do i still have the vibration i have to purchase new tires again. i keep getting the run around with this vibration. also have a rough idle. they told me chrysler only puts copper spark plugs in their cars and they only last 30,000 miles. rough idle has been ther since i bought the lib with 12,000 miles on it. another dealer told me injectors may b gumming up. my car only has 28,000 and still is under warranty. More
by joehmartin
Employees Worked With
service girl
