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Jim Shorkey Kia Gainesville
Gainesville, GA
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,880 reviews
August 03, 2020
Very professional and great follow up. Work was completed as promised..Notification that parts were now available, appointment was promptly Scheduled at my best time.. as promised..Notification that parts were now available, appointment was promptly Scheduled at my best time.. More
by dmichelle0102
Verified CustomerEmployees Worked With
Alex Cruz
August 02, 2020
They review with you on what is recommended without be pushing and trying to sell unneeded services. I was also on my way before the allotted time. pushing and trying to sell unneeded services. I was also on my way before the allotted time. More
by triciam
Employees Worked With
Chris Kuykendail
August 01, 2020
We had a wonderful experience at Carriage Kia! Mario provided excellent service, and the dealership offered a fair price for the vehicle we were purchasing. I would recommend Carriage Kia. provided excellent service, and the dealership offered a fair price for the vehicle we were purchasing. I would recommend Carriage Kia. More
by Ann
Employees Worked With
Don Pippin, Ramon Reyes, Mario Estrada
August 01, 2020
Very professional Alex kept me informed about my car and was true to his word. I was able to pick up my car in record time. I would recommend this dealership out of all of the ones I have used. was true to his word. I was able to pick up my car in record time. I would recommend this dealership out of all of the ones I have used. More
by fannieturner45
Employees Worked With
Alex Cruz
July 31, 2020
Always Great Work I have dealt with this dealership for many years and they always friendly, courteous and professional. They strife to make you happy. They also keep I have dealt with this dealership for many years and they always friendly, courteous and professional. They strife to make you happy. They also keep you updated as to the progress of your repair or service. I have recommended them to many people. More
by FGEHRISCH
Employees Worked With
Alex Cruz
July 30, 2020
VERY disappointed with the service that Andrew provided. Main issue was brake lights not working. He continued to go on about my window switched after I told him it wasn’t needed ASAP. He then told me my ba Main issue was brake lights not working. He continued to go on about my window switched after I told him it wasn’t needed ASAP. He then told me my battery was “reading very low” and “would probably” be the reason the lights weren’t working. Battery was proven to be working 100%. When I was leaving the lot, the brakes were still not working so he told me to put the bulbs I had bought in.. When asking for a manager, I was giving attitude and laughed at for Kia bulbs to be put in. No manger was informed while one the property. 4PM. Left with scratches on bottom bumper from Andrew resting the lights on the bumper... awful dealership More
by Ej
Employees Worked With
Andrew. Zero stars.
July 29, 2020
Had a great experience with them the sales guy was great and seemed like he was very knowledgeable. Wasn’t pushy was on a time line and got it done quickly and seemed like he was very knowledgeable. Wasn’t pushy was on a time line and got it done quickly More
by DSTEWART13
Employees Worked With
Marcellus Richard
July 29, 2020
Carriage Kia was easy to work with and not the typical “pushy” company. Our salesman Dylan was awesome! I highly recommend him to anyone looking for a vehicle whether new or used. He knew his vehicles an “pushy” company. Our salesman Dylan was awesome! I highly recommend him to anyone looking for a vehicle whether new or used. He knew his vehicles and when we asked a crazy question or two he was quick to find us answers. More
by Mom2peru
Employees Worked With
Dylan Walker
