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Jim Shorkey Kia Gainesville

Gainesville, GA

Overview
Employees
Reviews
Vehicles
3.9
1,881 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,881 reviews

July 04, 2020

The staff was very nice and helpful. Greeted you when you walked in the door. Mario Estrada is a great salesman. I'll be back More

by Steelers
Recommend Dealer
Yes
Employees Worked With
Mario Estrada
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Jul 07, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you so much for sharing your experience with Carriage Kia and Mario. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We appreciate your business and we hope to see you again soon. Take care!

July 04, 2020

Great place until you sign the deal then it's all down hill. Tires blew out before making it home and no one wants to take blame or help me with new ones. Buy a new car and then new tires same day? Will n More

by DFABS27
Recommend Dealer
No
Employees Worked With
Jason
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July 04, 2020

The service person was fantastically polite & helpful. The service was quite quick & they cleaned my car! He explained everything, gave me a receipt, and walked me out. More

by kathychurch
Recommend Dealer
Yes
Employees Worked With
Sorry to say I don’t know his name, but he had a beard.
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Jul 11, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Kathy, thank you for your business and for this review. We’re happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Take care!

July 03, 2020

Alex offered personable service. He checked out my car and offered service needed but narrowed it down to what needed done first and then what should be done for safety! More

by allperson
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Jul 11, 2020 -

Jim Shorkey Kia Gainesville responded

On behalf of all of us at Carriage Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Alex. We hope to see you again soon, take care!

July 03, 2020

Oil change and tire rotation done in less than an hour. I'm happy that it was done quickly and at a good time for me More

by candbcook
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Jul 11, 2020 -

Jim Shorkey Kia Gainesville responded

Thanks for sharing your thoughts about your experience with Carriage Kia. We are happy to hear that the team delivered such an excellent experience, we hope to see you again soon!

July 02, 2020

Excellent service and Andrew the service guy is always on the ball. Would go no where else.always a favorable experience, nice customer service area More

by JOEDREXLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in service
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Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Joe, thanks for sharing your thoughts about your visit with Carriage Kia. We are happy to hear that the team delivered such an excellent experience, we hope to see you again soon!

July 02, 2020

Thanks for the car wash! Thanks for the vacuum and fixing my horn in less than an hour. I had to come back because parts were not in! More

by iscrap4less
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for your business and for this review. We’re happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Take care!

July 02, 2020

Service Very friendly and professional. This is my first Kia. I am very happy with it. My next car will be a Kia for sure. Good mileage and comfort. More

by NANNIEBARRETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cruz, William Orlando
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Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for your review! It has been our pleasure serving you. Quality customer service is always our number one priority, and we’re happy to hear that we met your expectations. Thank you again for choosing Carriage Kia. We look forward to having you as a valued customer for years to come!

July 01, 2020

I have a recall on my optima engine so I made an appointment. The person that made my appt knew it was for a recall. When I get to Carriage Kia Alex tells me they do not have the part. My appt had More

by jtmorris
Recommend Dealer
No
Employees Worked With
Do not remember the name of the guy that made my appointment., Alex Cruz
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June 30, 2020

We found everybody very helpful to our needs. Don took very good care of us,he went out of his way. This is our 2nd car at this dealership. More

by RACKERMAN1944
Recommend Dealer
Yes
Employees Worked With
Don Pippin, Jamie White
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Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Our team at Carriage Kia appreciates your 5-star rating and wonderful review! We are grateful for your business and loyalty. Congratulations on your 2nd CAR with us, and we look forward to working with you for many years to come!

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