Jim Shorkey Kia Gainesville

The reason I gave a 3 on overall experience was not due to the salesman or the delvery specialist they were excellent and went above and beyond their job to help me in purchasing this new vehicle. The 3 wa to the salesman or the delvery specialist they were excellent and went above and beyond their job to help me in purchasing this new vehicle. The 3 was becuase of the finance department. I came in with a pre-approved loan from capitol one and during the purchase of the new vehicle they said they could do a better rate and term through Kia. When I left on Friday after signing the loan papers through Kia I thought everything was settled. I got a call on Monday letting me know the loan did not go through because the car I bought was a Demo and Kia could not offer some of the rebates the finance dept had told me I was getting. I had to go back on Monday evening so they could work out a better offer ( i was told ) through Capitol one. When I saw the papers my payment went up $116.00 dollars a month. I let them know real quick this would not work that the loan I signed on Friday would have to be the same as the new one they were trying to get me to sign. In the end they got the loan the same but I spent a total of 6 to 6 1/2 hours all together on this buying experience because of a mistake the finance dept made. That being said I know all experiences are different so I would recommend this dealership to friends even with the experience I had. The car is great and the price was great and the people in the sales dept and delivery specialist did a wonderful job. I am very pleased with the car. More

My husband and I have bought and traded many vehicles, no other dealership has been as great as Carriage KIA. The day we went to the dealership we were not even going to purchase a vehicle. However, Wes and other dealership has been as great as Carriage KIA. The day we went to the dealership we were not even going to purchase a vehicle. However, Wes and Chuck along with the Carriage KIA team made us an offer we couldn't refuse. That night we drove home our new KIA Soul. More

everybody was very friendly and they stayed 2 1/2 hours after closing to help us close the deal. we were completely satisfied. after we purchased our vehicle we returned to the dealership and a friendly as after closing to help us close the deal. we were completely satisfied. after we purchased our vehicle we returned to the dealership and a friendly associate helped us with all the features of the car. More

It was a pleasant experience work with them. They where very helpful and worked with us until we got what we could afford. Everyone there was very nice and willing to do whatever they could to make our ex very helpful and worked with us until we got what we could afford. Everyone there was very nice and willing to do whatever they could to make our experience there worth our time. I really liked how they took the time to show us everything about my new kia. I will definetly tell everyone I know about you and will use you in the future with anyhting I might need. Thanks again for everything. Love the kia and wouldn't have anything esle. More

Our salesman was extremely friendly and open to all the questions we had regarding our purchase (a 2011 Kia Optima). We thought it was great to have someone (Mikey) go over all of the features of our new questions we had regarding our purchase (a 2011 Kia Optima). We thought it was great to have someone (Mikey) go over all of the features of our new vehicle. I feel like I have an affordable vehicle with all of the features of a super expensive vehicle. Our overall experience was excellent, and I have already recommended Carriage Kia to other people. More

My wife and I highly recommend Carriage Kia in My wife and I highly recommend Carriage Kia in Gainesville because of the attentiveness and friendliness of the entire staff there. They answered al My wife and I highly recommend Carriage Kia in Gainesville because of the attentiveness and friendliness of the entire staff there. They answered all questions truthfully and quickly about the 2011 Sportage that we purchased. I believe that we got the best deal available on our new car purchase. More

Our experience with Carriage Kia was very pleasant. Laura was very helpful and a real pleasure to work with.We took about four days between looking at the Soul Exclaim and actually buying it. Laura returned was very helpful and a real pleasure to work with.We took about four days between looking at the Soul Exclaim and actually buying it. Laura returned all the emails and was always available to answer questions. When we took delivery of our car Mikie went through all of the cars features. He was very helpful setting up the bluetooth to our phones and seemed as excited about our purchase as we were. If your in the market for a Kia I would highly recommend Carriage Kia. More

SALESMEN WERE SHANE AND LUIS, THEY WERE GREAT....VERY PROFESSIONAL...THEY TOOK THERE TIME TO ANSWER ALL MY QUESTIONS....MICHEAL CAME OUT TO THE CAR AND SHOWED ME HOW TO WORK ALL THE GADGETS IN THE CAR AF PROFESSIONAL...THEY TOOK THERE TIME TO ANSWER ALL MY QUESTIONS....MICHEAL CAME OUT TO THE CAR AND SHOWED ME HOW TO WORK ALL THE GADGETS IN THE CAR AFTER THE DEAL WAS FINISHED....HE IS A GREAT EMPLOYEE AND AN ASSET TO THE COMPANY !!! EVEN AFTER THE PURCHASE I HAVE RECEIVED CALL TO MAKE SURE I AM HAPPY....GREAT CUSTOMER SERVICE.....IF YOU ARE EVEN "THINKING" ABOUT PURCHASING A CAR THEY ARE THE DEALER TO GO TO !!!! HEY AND TELL THEM JILL TRUJILLO SENT YOU...THANKS More

robert took his time to show us great cars with rebates on them as I ask, he pointed out the best car for a second car and great gas milage for the money, was not rush and everyone was very friendly to us, on them as I ask, he pointed out the best car for a second car and great gas milage for the money, was not rush and everyone was very friendly to us, did not take along time for the paper work when we decided to buy the kia rio and was impress by the lady that came out to show us how to useevery thing in the car, that was great, will recommed to all my friends, More

We have a friend who works for KIA at the regional level so we had seen several of the vehicles he'd driven to church. Then we looked at the Carriage KIA website before we came in,so we had a pretty good i so we had seen several of the vehicles he'd driven to church. Then we looked at the Carriage KIA website before we came in,so we had a pretty good idea we were interested in either a Sorento or an Optima . Everyone we worked with was really nice. Determined to help us get the deal done. Explained every feature of my new vehicle. The hans-free bluetooth is one of favorite things but I'm really not sure I'd be using it if Mike hadn't set it up for me. It really does have "the Power to Surprise". Thanks, Kenny and Renae Pate More