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Jim Shorkey Kia Gainesville
Gainesville, GA
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,880 reviews
Verified Customer
June 26, 2020
They did a great job took a little longer than normal but everything just open back up when I came down so it was a little longer to get my service done I just had a oil change and tires rotated and inspecti everything just open back up when I came down so it was a little longer to get my service done I just had a oil change and tires rotated and inspection of breaks in the normal stuff you don’t check More
by MARSHALLPONTES75
Employees Worked With
Chris Kuykendail, Michael Wolf, Alex Cruz, Bethany Alexander, Ashley Leblanc
June 26, 2020
Chris was very helpful and knowledgeable we still haven't been able to pinpoint my problem but that's been happening or the past year-and-a-half when I bring it in it doesn't do but the problem is but we're been able to pinpoint my problem but that's been happening or the past year-and-a-half when I bring it in it doesn't do but the problem is but we're working on it. I need to have a technician drive it home and back I just haven't been able to do without my car for any extended. Of time More
by MICHELLEBOYD
Employees Worked With
Chris Kuykendail
June 26, 2020
Very professional, will alwaysBring my car to be Very professional, will always Bring my car to be serviced there. I was treated very kindly, very Courtesy, and would recommend All my friends to Very professional, will always Bring my car to be serviced there. I was treated very kindly, very Courtesy, and would recommend All my friends to your business. More
by Terrykow12345
Employees Worked With
Chris Kuykendail, Michael Wolf, Alex Cruz, Bethany Alexander, Ashley Leblanc
June 26, 2020
Mario was a huge help and made it super easy to go through the whole car buying process. He helped me feel at ease and was super knowledgeable! through the whole car buying process. He helped me feel at ease and was super knowledgeable! More
by nedelucia
Employees Worked With
Don Pippin, Mario Estrada
June 26, 2020
To be honest the dealership is ageists. I was told that if I traded in my 2018 on a 2019 that we would be even on 2018 . I was looking for the promised lower payments didn’t happen! The car I bought I typ if I traded in my 2018 on a 2019 that we would be even on 2018 . I was looking for the promised lower payments didn’t happen! The car I bought I typed I’m vin number and they had it on special for 18,000 dollars yet I was neglected that price and 22000 was what I paid. The loan manager is not a trustworthy person and my car had damage. I’m not happy at all with them. However the maintenance dept was great. Sorry about the bad review but I wanted to be honest More
by RHONDAROLLINSON
Employees Worked With
Mario Estrada, Chris Kuykendail, Shane Bailey
June 26, 2020
I arrived at the dealership on a work day and Alex was quick and got me out very quickly. I appreciate the fact he was able to take care of my car needs quickly. quick and got me out very quickly. I appreciate the fact he was able to take care of my car needs quickly. More
by MarMar
Employees Worked With
Alex Cruz
June 26, 2020
Oscar was the best! He answered all of our questions and made sure we got everything we wanted in our new Telluride! I would recommend Carriage Kia to my friends and family. made sure we got everything we wanted in our new Telluride! I would recommend Carriage Kia to my friends and family. More
by BESSFOWLER
Employees Worked With
Oscar Razo
June 26, 2020
Customer service was very polite and helpful, they went out of their way to help me with my problems. I would recommend them to anyone needing service done. out of their way to help me with my problems. I would recommend them to anyone needing service done. More
by AMBEROLIVER22
Employees Worked With
Chris Kuykendail
