Jim Shorkey Kia Gainesville

The reason I rated the dealership with all high markings is because when we drove up the saleman came to see if he could assist us. He was very knowledgable about the Soul. He went and got the key so I coul is because when we drove up the saleman came to see if he could assist us. He was very knowledgable about the Soul. He went and got the key so I could test drive the Soul. While I was test driving he explained everything about the Soul. I was just looking and really did not think I was going to purchase at this time. I have a VW and my husband was going to go and look at VW's when I suggested to look at the Soul. At this point I am very satisfied with my decission to get a Soul. Like I said I am bad with names however I want to make sure the two gentlemen get the credit they deserve. More

Thank you to Dustin for his patience in dealing with me a first time car buyer. My husband use to buy the cars, always used ones. He recently passed on and I found myself in need of a newer vehicle. I had first time car buyer. My husband use to buy the cars, always used ones. He recently passed on and I found myself in need of a newer vehicle. I had been to other dealers looking at used and new SUV's. On a recommendation from an older couple at church I went to look at the Sorento, was pleased with the seat height and comfort, the head room inside, as I am tall, the roominess and easy to put the second seat down for packing, the hands free blue tooth for the cell phone when driving and on and on. I never went back to the other dealers once I saw the Sorento. The young lady who explained everything to me when i came to pick up the SUV was also very patient explaining how everything worked. I definately would refer folks to your dealership. Sincerely, Darylann Barker More

We have been looking at Kia's for a couple months now. We selected Carriage Kia because of the proximity to our house. Laura was very helpful and explained the differences between the EX and LX models ver We selected Carriage Kia because of the proximity to our house. Laura was very helpful and explained the differences between the EX and LX models very well. There was no pushiness from any of the employees and the process was a great experience. More

Our experience was very positive and we would recommend this dealership to anyone. Robert was waiting on us and went above and beyond to accomodate our requests for information. We drove a used van, then this dealership to anyone. Robert was waiting on us and went above and beyond to accomodate our requests for information. We drove a used van, then a new van, made several comparisons in price, color, features, etc. Robert never pressured us or hurried us along. He aloud us to "shop" for the vehicle that would best suit our family. Once we decided to buy new, the van was sent off to "clean-up". I love that they give the car a wash and spruce it up before you drive off the lot. That makes the experience even more comforting and friendly because Carriage Kia really wants you to have the best service. There were other employees who also made us feel at home. One young woman took us to meet the service department manager and discuss our service options. Once our van came out of clean-up, she showed us all of our operating options. I have never experienced that type of customer service or detail. Usually a dealership just sends you home with the manual. Not Carriage Kia; this young woman showed us where all the various buttons, options, controls, etc. were located. When we drove off the lot, we were thrilled with our new van and the overall experience from Robert and the Carriage Kia family. Go see them, you'll be glad you did. More

Thank you Carriage Kia for your professional and timely sales process. From walking into the dealership to delivery was only about 1.5 hours. We love the New SOUL! The best part was later finding out that sales process. From walking into the dealership to delivery was only about 1.5 hours. We love the New SOUL! The best part was later finding out that you provide a paint pen that matches our color in case we get any scratches. That is a great giveaway that I tell everyone I know about. It is all in the details. More

Laura was very helpful in answering all of our questions. She was courteous as were all of the representatives. She also volunteered to come in on her day off if we needed her to. The floor manager was very She was courteous as were all of the representatives. She also volunteered to come in on her day off if we needed her to. The floor manager was very friendly, spending time with me in conversation while my vehicle was being detailed after the purchase. It was a very pleasant experience. More

Sales persons were very helpful, understanding, and nice. They did everything they could to help. Someone also helped me get the bluetooth device operable, which I could not figure out by myself. I hope t They did everything they could to help. Someone also helped me get the bluetooth device operable, which I could not figure out by myself. I hope the good service continues and I will be a loyal customer. More

I had a great experience. I was real impressed with the warranty. The price was great too. I feel that in the near future will take the place of honda as being the next standard in reliability. I really en warranty. The price was great too. I feel that in the near future will take the place of honda as being the next standard in reliability. I really enjoyed the short distance i had to travel to visit this dealership. More

My wife and I came in to Carriage Kia to look for a used car for my commute to work. We were immediately greeted as we stepped out of our car by a sales associate and we talked to him about what we wanted. car for my commute to work. We were immediately greeted as we stepped out of our car by a sales associate and we talked to him about what we wanted. He was very helpful and in answering his questions we were able to get a new Kia for the same money as a used car with a great warranty and no miles. The customer service was very high and we felt very little pressure to purchase a car that day. We did not intend to purchase that day but due to the price, customer service, and the willingness to please my family and I we did buy a 2010 Kia Optima and couldn't be more pleased. More