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Jim Shorkey Kia Gainesville

Gainesville, GA

3.8
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

June 26, 2020

Very pleased, everyone that I dealt with were very friendly and helpful, I had always been a Chevrolet person but, I Love My New Kia Sportage More

by DEBBIERWIN275
Recommend Dealer
Yes
Employees Worked With
Jamie White
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi. Debbie, we are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Carriage Kia. Congratulations on your new Kia Sportage! We wish you safe travels and look forward to seeing you again soon!

June 26, 2020

Great cervice every time, I get my oil done there every interval and Alex is away there willing to help make your visit quick and easy. More

by Codyfrench23
Recommend Dealer
Yes
Employees Worked With
Oscar Razo, Mario Estrada, Chris Kuykendail, Michael Wolf, Alex Cruz, Bruce Fields, Irene Howell
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Cody, thank you for taking the time to share kind words regarding your experience with Alex. We appreciate your endorsement and look forward to serving you again next time! Best wishes!

June 26, 2020

No longer a Kia owner because this dealership wouldn’t work with me when my kia lease came due. I reached out to them after Kia told me to start my end of lease options and this dealership wasn’t willing More

by mdreon08
Recommend Dealer
No
Employees Worked With
Alex Cruz
June 26, 2020

Chris was so helpful and the techs even vacuumed my car for me, which I hate doing, so that was great. I was in and out quickly. More

by dikini25
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to write a positive review! We're thrilled to hear you're satisfied with the high level of customer service you received with Chris. Please do not hesitate to reach out if there is anything else you should need, take care!

June 26, 2020

Mario was great and was very friendly and helpful. Very patient during the test drive and was over all a great experience and will do business with him again. More

by Mariagillespie22
Recommend Dealer
Yes
Employees Worked With
Ramon Reyes, Mario Estrada
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Maria, thank you for leaving us such a great review! The team at Carriage Kia is thrilled to know we exceeded your expectations and it is wonderful to hear that your most recent visit with us is deserving of your 5-stars. We look forward to working with you again soon, take care!

June 26, 2020

I brought my car sight unseen by text & phone calls. Once my salesman got my $5,000 down payment, he stopped responding to me all together. He did so very little to get the sale. Why couldn't he respect me e More

by Endphoenix26
Recommend Dealer
No
Employees Worked With
Gerardo Mondragon
June 26, 2020

Eric and Ali were Wonderful. They very professional meet every one of my needs. They helped me chose the right vehicle for me. Thank you so much. I love my new Kia Soul. This is my first new car. More

by RLCPUGH1
Recommend Dealer
Yes
Employees Worked With
Eric and Ali, Oscar Razo, Don Pippin
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Thanks so much for your warm recommendation of the team here at Carriage Kia, it’s reviews like yours that really keep us motivated! We aim to provide a relaxing environment where customers can truly find the right match, so we are glad we were able to do that for you. If you ever need anything else from us, please feel free to give us a call or stop by. Take care!

June 26, 2020

Stefan was the reason we chose to buy here. Great follow up and communication. Only disappointment was a higher interest rate than we thought we would get More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Stefan
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Brenda, thank you for your business and for this review. We’re happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Take care!

June 26, 2020

My sales person was all some he really help out me and my fience to get into a bigger car than a 2019 Kia forta More

by BEACH0BOATER
Recommend Dealer
Yes
Employees Worked With
Kasey
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to share kind words regarding your experience at Carriage Kia. We appreciate your endorsement and look forward to serving you again next time! Best wishes!

June 26, 2020

Service was Excellant. And a quick turnaround .Was Service was Excellant. And a quick turnaround . Was great to find a place closer than where I bought my Kia . Will go back again . Thank you . More

by brianwesnofske
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Brian, thank you for the rating and review, we are pleased to know that you enjoyed your visit at Carriage Kia. We are always dedicated to ensuring that we are exceeding customer needs and providing with only the best customer care. We hope to see you again soon!

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