Jim Shorkey Kia Gainesville

My service was excellent. My car was returned cleaner than when I got there.. Also, the snacks available were delicious. Thank you so much for thinking about the customers' needs. than when I got there.. Also, the snacks available were delicious. Thank you so much for thinking about the customers' needs. More

Quick and efficient, loved my service. Chris was awesome and very helpful. Definitely love my Kia and it was refreshing to know she was in good hands. and very helpful. Definitely love my Kia and it was refreshing to know she was in good hands. More

It is very easy to make a reservation online, often even on the same day. I typically wait at the dealership- the premises are neat and immaculate and there’s often a staff member who will approach you no s on the same day. I typically wait at the dealership- the premises are neat and immaculate and there’s often a staff member who will approach you no sooner they see the slightest interest on your part in the newest models. And they do not loose interest once they know you’re not there to buy a new car. The service is often faster than you expect and there are no surprises when you get the bill. I found all this to be true already before the Covid-19 problems so it is not that now they have suddenly less work and more time for -and interest in- the customer. A very happy KIA customer. I had a Soul when I lived in Asunción, Paraguay and decided to upgrade to a Sorento when I retired to Massachusetts in 2018. Kept the car when we moved to Georgia last year and we are as pleased with the dealership in Gainesville as we were in Paraguay and Massachusetts! More

I hope you got my first response that we were thoroughly satisfied with our purchase. If not, I just wanted to make sure.all your staff in the business office and most importantly Mario & Don was extremely satisfied with our purchase. If not, I just wanted to make sure.all your staff in the business office and most importantly Mario & Don was extremely courteous and knowledgeable. I would definitely recommend your dealership. Our daughter looks forward to many miles enjoying her new Kia Soul ! More

I bought a new Kia this week at this location. Tim and Alora were awesome in helping me through the whole process. Communication is top notch and the service is exceptional. I’ve been to other locations Alora were awesome in helping me through the whole process. Communication is top notch and the service is exceptional. I’ve been to other locations and still, none compare to Gainesville Carriage Kia. More

Our 1st service visit with our new Telluride, so we were a little curious as to how it would go. Well it was professional from start to finish. The young lady that checked us in was very pleasant. She to a little curious as to how it would go. Well it was professional from start to finish. The young lady that checked us in was very pleasant. She told us she was new. Our service consultant. Alejandro was attentive to our questions and politely walked us to our car when finished. More

Great! This dealership was very professional and the staff was very knowledgeable and willing to help and answer any questions that I had. I will definitely This dealership was very professional and the staff was very knowledgeable and willing to help and answer any questions that I had. I will definitely go back for my next car. More

Great service department. Andrew A. was super nice and has always been very helpful and professional even in my past visits. Thanks so much Andrew. has always been very helpful and professional even in my past visits. Thanks so much Andrew. More

Courteous, efficient and honest. Andrew messaged me and followed up with a call. Informative, but not pushy. Which I truly appreciate. Always. That’s what I expect from Kia service in most places do not di followed up with a call. Informative, but not pushy. Which I truly appreciate. Always. That’s what I expect from Kia service in most places do not disappoint. Andrew was top notch and is a keeper. He’s not listed but I’d give him 5 stars More