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Jim Shorkey Kia Gainesville
Gainesville, GA
1,881 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,881 reviews
June 19, 2020
Courteous, efficient and honest. Andrew messaged me and followed up with a call. Informative, but not pushy. Which I truly appreciate. Always. That’s what I expect from Kia service in most places do not di followed up with a call. Informative, but not pushy. Which I truly appreciate. Always. That’s what I expect from Kia service in most places do not disappoint. Andrew was top notch and is a keeper. He’s not listed but I’d give him 5 stars More
by liane615
Verified CustomerEmployees Worked With
Andrew
June 19, 2020
I dropped in late yesterday afternoon to make an appointment to have an oil change. In response to when I would like it, I asked if it could be done then. So it was done for me. I didn't realize how appointment to have an oil change. In response to when I would like it, I asked if it could be done then. So it was done for me. I didn't realize how late it was, and so I really appreciate that the job was done in a very professional manner with no rolling of eyes and deep sighs at the end of a long day. I will NOT arrive so late next time I promise. More
by jmmforbes
Employees Worked With
Andrew Aycock?
June 17, 2020
They had got my daughter car towed there for free and had it fixed within a week. Way to go. Will always keep buying Kia. Thanks Gainsville carriage Kia. it fixed within a week. Way to go. Will always keep buying Kia. Thanks Gainsville carriage Kia. More
by Vickiecooke
Employees Worked With
Chris Kuykendail
June 16, 2020
I’ve got a bad paint peal on my front bumper and have been waiting on an answer from the dealership for about two months. I’m pisted been waiting on an answer from the dealership for about two months. I’m pisted More
by Keith.chandler@hallco.org
Employees Worked With
Chris Kuykendail
June 16, 2020
I went to the dealership looking for a new car to get into, and trade in my old one. Unfortunately with the negative equity on my old one, I couldn’t trade in, but still left with a new Rio. I love it! T into, and trade in my old one. Unfortunately with the negative equity on my old one, I couldn’t trade in, but still left with a new Rio. I love it! They helped me get something I liked, and a second car, which actually helped a lot more than I thought it would be worth. More
by M.NALL
Employees Worked With
Casey Harper
June 14, 2020
This dealers facilities are very nice. My service advisor Andrew got me in and out. He’s new to the company and was very informative and clear about what my vehicle did or didn’t need. I recommend dealing wi Andrew got me in and out. He’s new to the company and was very informative and clear about what my vehicle did or didn’t need. I recommend dealing with him for a guaranteed pleasant experience. More
by ROBINRICH61
Employees Worked With
Andrew Aycock
June 14, 2020
I could not be more pleased with the customer service and professionalism I was granted at Carriage Kia in Gainesville! Thanks for the great deal!!! professionalism I was granted at Carriage Kia in Gainesville! Thanks for the great deal!!! More
by Pengal2001
Employees Worked With
Don Pippin, Mario Estrada
June 12, 2020
Quick service with reasonable pricing. I went in for an issue with my vehicle shaking when applying the brakes. My appointment was at 9 am and by 10:30 they had already fixed the problem, had explained why issue with my vehicle shaking when applying the brakes. My appointment was at 9 am and by 10:30 they had already fixed the problem, had explained why the issue happened in the first place, and explained how they were going to fix it. Wonderful service! More
by kamason89
Employees Worked With
Alex Cruz
