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Jim Shorkey Kia Gainesville

Gainesville, GA

3.8
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

June 19, 2020

I dropped in late yesterday afternoon to make an appointment to have an oil change. In response to when I would like it, I asked if it could be done then. So it was done for me. I didn't realize how More

by jmmforbes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock?
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

We take pride in providing top-notch service and we're so happy to know that our team provided just that. Thank you for your review and we look forward to serving you again soon. Take care!

June 18, 2020

Alex did a great job. I will be back for another oil change in the future. Thanks for the service and the car wash as well. More

by chrisdaloi
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Chris, thank you for trusting us with your vehicle! We are so thrilled to know that you had such a positive experience with us and we hope to see you again soon. Take care!

June 17, 2020

They had got my daughter car towed there for free and had it fixed within a week. Way to go. Will always keep buying Kia. Thanks Gainsville carriage Kia. More

by Vickiecooke
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Vickie, thank you so much for sharing your experience with Carriage Kia and our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We look forward to working with you again soon. Take care!

June 16, 2020

I went to the dealership looking for a new car to get into, and trade in my old one. Unfortunately with the negative equity on my old one, I couldn’t trade in, but still left with a new Rio. I love it! T More

by M.NALL
Recommend Dealer
Yes
Employees Worked With
Casey Harper
Jun 17, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for your kind words and feedback about Carriage Kia! We couldn't be happier that you enjoyed your experience with us and that we were able to assist you with your automotive needs. Thank you again and congratulations on your new Kia Rio!

June 16, 2020

Got me in the same day i called for service to be done on my car, all employees all had mask on. Wasnt a long wait either. More

by BarnesFamily
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Jun 17, 2020 -

Jim Shorkey Kia Gainesville responded

We would like to thank you for your recommendation and your feedback! Our team of professionals is dedicated to providing you and everyone else who visits Carriage Kia with only the best there is to offer. We look forward to working with you again soon, take care!

June 16, 2020

I’ve got a bad paint peal on my front bumper and have been waiting on an answer from the dealership for about two months. I’m pisted More

by Keith.chandler@hallco.org
Recommend Dealer
No
Employees Worked With
Chris Kuykendail
June 14, 2020

This dealers facilities are very nice. My service advisor Andrew got me in and out. He’s new to the company and was very informative and clear about what my vehicle did or didn’t need. I recommend dealing wi More

by ROBINRICH61
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock
Jun 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Robin, hearing that you had such a pleasant experience with us is the.best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Carriage Kia and we look forward to working with you again down the road, take care!

June 14, 2020

I could not be more pleased with the customer service and professionalism I was granted at Carriage Kia in Gainesville! Thanks for the great deal!!! More

by Pengal2001
Recommend Dealer
Yes
Employees Worked With
Don Pippin, Mario Estrada
Jun 15, 2020 -

Jim Shorkey Kia Gainesville responded

On behalf of us here at Carriage Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our team and we hope to see you again soon. Have a great day!

June 12, 2020

Quick service with reasonable pricing. I went in for an issue with my vehicle shaking when applying the brakes. My appointment was at 9 am and by 10:30 they had already fixed the problem, had explained why More

by kamason89
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jun 15, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you so much for sharing your experience with us! Our goal is always 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be 5-stars. We appreciate you choosing Carriage Kia and hope to work with you again soon!

June 11, 2020

Great service. Diagnosed problem quickly and came up with solution.no extra or hidden cost. Very professional polite great customer service. Company core values. Thank you for your prompt service More

by zanavertho
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 15, 2020 -

Jim Shorkey Kia Gainesville responded

On behalf of us here at Carriage Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our Service Team and we look forward to working with you again soon. Take care!

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