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Jim Shorkey Kia Gainesville
Gainesville, GA
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,880 reviews
June 09, 2020
Excellent service Service was scheduled in a timely manner, service employees were kind and communicative. Service was completed quickly. My oil change, tire rotation a Service was scheduled in a timely manner, service employees were kind and communicative. Service was completed quickly. My oil change, tire rotation and check was done in one hour. More
by CATHY24
Verified CustomerEmployees Worked With
Alex Cruz
June 08, 2020
Great service and very courteous very professional and friendly could not ask for any better service and timely matter really great people to work with friendly could not ask for any better service and timely matter really great people to work with More
by SHANEWINTERS550
Employees Worked With
Alex Cruz
June 06, 2020
Alex and the sevice department is amazing!They replaced my engine in my kia,with no hassle at all. Provided a kia for a week,My car runs GREAT,THANK YOU FOR ALL THE HELP. TAMMY CAMPBELL my engine in my kia,with no hassle at all. Provided a kia for a week,My car runs GREAT,THANK YOU FOR ALL THE HELP. TAMMY CAMPBELL More
by Campbelltammy445
Employees Worked With
Manager over service department!, Alex Cruz
June 06, 2020
Everyone is always so nice I bought four vehicles there now and everybody’s always so nice it doesn’t matter who you talk to they’re always so polite and respectful to everybody I listen when I was sitting now and everybody’s always so nice it doesn’t matter who you talk to they’re always so polite and respectful to everybody I listen when I was sitting there to how everybody responded everybody is just wonderful that they have that much kindness for their customers More
by MMMV19
Employees Worked With
Ramon Reyes, Isidro Gutierrez
June 04, 2020
My visit was easy and smooth, while you wait they keep you informed. Service was within time frame and the staff always friendly with quick easy check out. you informed. Service was within time frame and the staff always friendly with quick easy check out. More
by Steve356
Employees Worked With
Ashley Varnadore, Alex Cruz
June 04, 2020
Poor service at service center had problems with oil change over filled. Return the next day talk with service manager had to do another oil change. Never once said sorry for the problem. Larry Simms change over filled. Return the next day talk with service manager had to do another oil change. Never once said sorry for the problem. Larry Simms More
by Lsimms4630
Employees Worked With
Chris Kuykendail
June 03, 2020
Service with a smile I had my Sedona serviced June 1st. It was done surprisingly quick. They were thorough and kept us in the loop as to what was happening to our vehicle I had my Sedona serviced June 1st. It was done surprisingly quick. They were thorough and kept us in the loop as to what was happening to our vehicle More
by gailwerner518
Employees Worked With
Alex Cruz
June 02, 2020
Pleasant visit! Although it took a little longer than usual they were down some technicians so it was understandable to have to wait a little longer. They made sure everything was in tip top shape though usual they were down some technicians so it was understandable to have to wait a little longer. They made sure everything was in tip top shape though! More
by GABRIELLAGONZALEZ86
Employees Worked With
Chris Kuykendail
June 02, 2020
I was not impressed at all with the service department I waited over two hours for a simple oil change. I will most likely look for another dealer for service in the future. They did not even rest the servi waited over two hours for a simple oil change. I will most likely look for another dealer for service in the future. They did not even rest the service reminder and it comes on every time I start the vehicle More
by Patexec
Employees Worked With
Chris Kuykendail
