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Jim Shorkey Kia Gainesville
Gainesville, GA
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,880 reviews
Verified Customer
May 30, 2020
Every time I go in for service I’m reminded why I bought from this dealership in the first place. They are always friendly and do such a great job servicing my car. I always recommend Carriage Kia to anyone from this dealership in the first place. They are always friendly and do such a great job servicing my car. I always recommend Carriage Kia to anyone looking to buy a vehicle. More
by Robinson
Employees Worked With
Alex Cruz
May 30, 2020
I bought a 2020 Sorento from Carriage Kia on 5-27. Love the car. Eric Caudillo was our sales rep. Never met a person that was more helpful. We had him running everywhere bringing vehicles for us to look at the car. Eric Caudillo was our sales rep. Never met a person that was more helpful. We had him running everywhere bringing vehicles for us to look at. He was polity, but very professional. The manager, sorry, forgot her name, was also very polite and professional. In fact, everyone there was great. We have been dealing with Carriage Kia for over seven years. Wouldn’t go any where else. More
by ermccoy48
Employees Worked With
Eric Caudellio
May 29, 2020
I made an appointment, arrived on time and was told service would be approximately an hour. I was there 2.5 hours. My afternoon was completely ruined and i had to cancel a 3pm appointment set fir the s service would be approximately an hour. I was there 2.5 hours. My afternoon was completely ruined and i had to cancel a 3pm appointment set fir the same day because i was at the dealership until 4pm. Absolutely unacceptable! More
by S.reneeorr
Employees Worked With
Chris Kuykendail, Alex Cruz
May 28, 2020
I was more them impressed with the dealership.The salesman made sure I was happy.The 10year bumper too bumper is awesome .My suv got delivered too my crib salesman made sure I was happy.The 10year bumper too bumper is awesome .My suv got delivered too my crib More
by Byron johnson
Employees Worked With
Mario Estrada
May 28, 2020
The service and help that I received was very poor. Since the first month of owning the vehicle I have had nothing but problems. Kia refused to do anything or help with any issues even ones that should have the first month of owning the vehicle I have had nothing but problems. Kia refused to do anything or help with any issues even ones that should have been covered by warranty. I will not be purchasing a vehicle from Kia ever again. More
by candace
Employees Worked With
Mario Estrada
May 26, 2020
A very good place to shop for a car the salesman are very good at what they do everyone is nice and friendly especially the salesman i work with who was marieo good at what they do everyone is nice and friendly especially the salesman i work with who was marieo More
by richharry61
Employees Worked With
Mario Estrada
May 26, 2020
Dezmond was a true professional from the initial phone call to the delivery of the car! Due to COVID-19, I was on a travel restriction and unable to go to the dealership to see the car in person. Dezmond call to the delivery of the car! Due to COVID-19, I was on a travel restriction and unable to go to the dealership to see the car in person. Dezmond took more pictures of the vehicle, answered all of my questions (I had a lot) and worked out the deal over the phone, text and e-mail. He and another gentleman drove 2-1/2 hours to deliver the vehicle, finalized the paperwork in my garage and ensured we were satisfied with the vehicle before heading back. He followed up several days later to see how I was enjoying the car. I would definitely recommend Carriage Kia!! More
by S. Harris
Employees Worked With
Dezmond Miller, Mario Estrada
May 25, 2020
Mario was great to work with. I highly recommend contacting him about helping you find your next vehicle. Very knowledgeable and helpful. Thanks for the great service contacting him about helping you find your next vehicle. Very knowledgeable and helpful. Thanks for the great service More
by DRW
Employees Worked With
Mario Estrada
