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Jim Shorkey Kia Gainesville

Gainesville, GA

Overview
Employees
Reviews
Vehicles
3.8
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

May 23, 2020

There was pressure to buy!! I talked with Mario about i was looking for and he found it!! Great experience!! I would definitely recommend this dealership and salesman!!!! More

by lisalott7517
Recommend Dealer
Yes
Employees Worked With
Mario Estrada
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May 26, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Lisa, thank you for taking the time to provide us with your feedback. We truly appreciate your business and we hope to get the chance to work with you again soon, have a wonderful day!

May 23, 2020

Great service and people. They took us in and did not waste any time getting our Sorento done and ready for the road again. Thank you More

by Robert D
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
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May 26, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for your review and for choosing Carriage Kia, Robert! We are glad to know that our team gave you such a positive experience and we look forward to working with you again in the future, take care!

May 22, 2020

Took a couple of trips but after all was done I was very happy with the deal I got Everyone was very friendly and nice. My salesman (Eric) was great More

by KLMOONEY1954
Recommend Dealer
Yes
Employees Worked With
Eric
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May 26, 2020 -

Jim Shorkey Kia Gainesville responded

You deserve nothing but the best, and we are grateful to know Eric was able to provide you with nothing less than that! We look forward to working with you again soon! Take care!

May 20, 2020

Preformed services requested in a timely manner. Clean car very nice. Being a retired automotive technician myself didn't try to sale any unnecessary service which appreciated! Love this dealership have a More

by MCCORMICK6242
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Report | Print
May 20, 2020 -

Jim Shorkey Kia Gainesville responded

Hi William, we truly appreciate you taking the time to leave us this review about your recent experience. We always strive for 100% customer satisfaction so we are glad your visit reflected this. We look forward to working with you again soon, take care!

May 20, 2020

Fixed everything needed. Service dept very helpful and knowledgeable about what was needed. Dealership always clean and would recommend for new car purchases. Alex was very friendly and provided text mess More

by BC
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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May 20, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for choosing Carriage Kia and for taking the time to provide us with your feedback! We are glad that Alex was so helpful during your visit and if you need anything else, we are always here to help!

May 19, 2020

I have always received great service and have never had a problem with any service I have ever had on my car in the eight years I have had my car. More

by MIODUSKIA
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Report | Print
May 20, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to provide us with your feedback! Our team works hard to ensure all our customers leave 100% satisfied so we are glad to know that each time you've visited us it has reflected that. Take care!

May 19, 2020

Waited 2.5 hours for my oil change. Called and had an appointment for 1230 Was there a little before 12:30 and got my car back at 3. No updates about the progress or anything. More

by Cranderson1980
Recommend Dealer
No
Employees Worked With
Chris Kuykendail
Report | Print
May 18, 2020

Great experience, fast service! Alex Cruz is awesome. He always listens to my concerns and addresses them promptly. He provides excellent customer service. I highly recommend Carriage KIA to all my friends. More

by Moore1016
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Report | Print
May 18, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to leave us this review and for choosing Carriage Kia! We are glad to hear that you had such a positive experience with us and we look forward to working with you again down the road, take care!

May 17, 2020

Mario and Chelsea were outstanding. They were extremely helpful and have great personalities. I will be recommending my family and friends. I’m happy I came to carriagekia. More

by Dexter
Recommend Dealer
Yes
Employees Worked With
Chelsea Runkel, Mario Estrada
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May 19, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Dexter, thank you so much for taking the time to share your experience with us. We are so happy to know that you had such a positive experience with our team and we look forward to working with you again soon, take care!

May 14, 2020

Quick service, clean area to wait in and staff as always are very friendly and helpful and seem to really care about ensuring your car is good to go! More

by Devanrm6672
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Report | Print
May 18, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Devan, we can't thank you enough for taking the time to provide us with this feedback! We appreciate you as a valued customer of ours and look forward to working with you again soon!

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