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Jim Shorkey Kia Gainesville
Gainesville, GA
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,880 reviews
May 14, 2020
My vehicle was towed to Carriage Kia on a Saturday afternoon. Chris immediately contacted me and provided daily communication with me regarding the repair. He was polite and thorough. afternoon. Chris immediately contacted me and provided daily communication with me regarding the repair. He was polite and thorough. More
by amandaraby
Verified CustomerEmployees Worked With
Chris Kuykendail
May 13, 2020
This is how car buying should be! Katie made the whole experience quick and painless. Her knowledge of the Telluride and all its features was impressive to say the least! Thanks experience quick and painless. Her knowledge of the Telluride and all its features was impressive to say the least! Thanks More
by TUCKK17
Employees Worked With
Don Pippin, Katie Alberto
May 09, 2020
Convenient,,inviting lounge area, clean and everyone is courteous. The wait time is reasonable for the volume. Overall a professional group of people I will continue to get my car serviced at this locati courteous. The wait time is reasonable for the volume. Overall a professional group of people I will continue to get my car serviced at this location. More
by Winters0506
Employees Worked With
Chris Kuykendail
May 07, 2020
I always go in to Kia for routine care and maintenance, but the few times that I’ve had issues with my car, I’ve had nothing less than professional and excellent work and service. but the few times that I’ve had issues with my car, I’ve had nothing less than professional and excellent work and service. More
by MISSADI2000
Employees Worked With
Chris Kuykendail, Alex Cruz
May 06, 2020
Alex is always helpful and professional. Very nice guy. Service department always gets my cars in and out. Quick but efficient job! Thank you so much. Service department always gets my cars in and out. Quick but efficient job! Thank you so much. More
by MICHELE.GRINDLE4
Employees Worked With
Alex Cruz
May 06, 2020
Alex is amazing and got me out of the service area in 30 minutes! I appreciate you all being there during this trying time. Only place I take my car minutes! I appreciate you all being there during this trying time. Only place I take my car More
by LAURACAYS
Employees Worked With
Alex Cruz
May 05, 2020
We were quite impressed by this Kia dealership!! Very friendly and not pushy. Did everything they could to get us the new Kia we wanted. Our salesman Casey Harper did an outstanding job to make us hap friendly and not pushy. Did everything they could to get us the new Kia we wanted. Our salesman Casey Harper did an outstanding job to make us happy. So pleased with our new Kia.😊 More
by ME49HARRIS
Employees Worked With
Casey Harper
May 04, 2020
Dealership very friendly and clean. Great experience with the sales representative.However the detail shop could do a lot better on the detailing of a new vehicle the sales representative.However the detail shop could do a lot better on the detailing of a new vehicle More
by JEFF.ADAMS
Employees Worked With
Lizbeth Aguilar, Katie Alberto
May 03, 2020
Mario and staff went above and beyond my expectations.Carriage Kia steps up to the plate.they have excellent customer service.they truly stand by their Vehicles.if you are ever at Kia.ask fo expectations.Carriage Kia steps up to the plate.they have excellent customer service.they truly stand by their Vehicles.if you are ever at Kia.ask for Mario.he did an awesome job helping meet our needs.Thanks Mario. More
by Happy with kia
Employees Worked With
Cristina Basha, Mario Estrada
