Jim Shorkey Kia Gainesville

Fantastic service and easy to deal with. No hassle trade in and buying process. Clean and open showroom with ample inventory.. will buy there again. in and buying process. Clean and open showroom with ample inventory.. will buy there again. More

I have ALWAYS received great service every time I needed service. Alex had been polite and explained all service recommendations. I have suggested using your service department. service. Alex had been polite and explained all service recommendations. I have suggested using your service department. More

Super easy walk in looking for a different car got a newer one with low mileage made it very easy definitely a great decision love the KIA newer one with low mileage made it very easy definitely a great decision love the KIA More

Other than some miscommunication among sales associates the experience was great. What I am referring to is that the vehicle that I thought I was interested in first had already been sold. I still ended up the experience was great. What I am referring to is that the vehicle that I thought I was interested in first had already been sold. I still ended up making a purchase. The associates I encountered at your dealership took care of business in a great professional manner. More

Great car / great dealership We drove from Duncan, SC to drive and purchase a 2019 Kia Niro EV. The dealership experience was great and the Niro is even better than expected. I h We drove from Duncan, SC to drive and purchase a 2019 Kia Niro EV. The dealership experience was great and the Niro is even better than expected. I had one concern, living so far from an authorized EV dealership but after talking to the service department my concerns were alleviated. The follow-up calls to make sure we were completely satisfied were great as well. Would highly recommend Carriage Kia. More

I was pleasantly pleased with the all around service that I was provided! I recommend Kia in Gainesville! I’m so happy with my decision! I was provided! I recommend Kia in Gainesville! I’m so happy with my decision! More

Satisfied Took the car to be repaired, I knew the A/C Compressor was bad and I advised Alex of such. But, he told be it would be $99.00 to diagnose it, and I al Took the car to be repaired, I knew the A/C Compressor was bad and I advised Alex of such. But, he told be it would be $99.00 to diagnose it, and I already knew what the problem was. I had to call back for updates, and was advised the hood would not open. I advised how to open the hood, and was able to fix it with a little oil on the hood latch. Was not happy with the communication since I had to instate all open communication. On Saturday , April 11th, I received an e-mail with quote to replace the compressor and drive belt. I gave the go ahead to repair via another phone call on my part, and was told they would have to order the part, which was fine. the part would nor be until Tuesday, understandable. Called back on Wednesday to get an ETA on the repair and was told it would be Friday, had to add another on the car rental. The service was good overall, but they really need to work on communication. I will recommend the service department, but some things need to be improved. More

I have been going to this dealership since 2007 and have never gotten bad service. The techs know what they are doing. Alex has always been respectful and courteous. I own two Kias and have never had an never gotten bad service. The techs know what they are doing. Alex has always been respectful and courteous. I own two Kias and have never had an issue with either. More

Mario was one of the best salespeople I have had the pleasure to deal with. Super nice and stayed on top of the deal until it was complete. The finance manager made the whole process very easy and smoot pleasure to deal with. Super nice and stayed on top of the deal until it was complete. The finance manager made the whole process very easy and smooth. Great people for sure. More

Chris was great got me in and got me out great customer service very nice guy didn't even have a appointment but still fit me in. service very nice guy didn't even have a appointment but still fit me in. More